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Vector Marketing/Cutco Knives Comments - Misleading advertising for a unethical sales job

Review all Vector Marketing/Cutco Knives complaints

Vector Marketing/Cutco Knives

Posted: 2007-07-10 by Brent Caulley  [send email]
Misleading advertising for a unethical sales job
Complaint Rating:  78 % with 95 votes
Do these look familiar?

CUSTOMER SERVICE Summer Openings $12.50 base/appt. No experience will train Customer sales/service. Conditions apply. CALL 434-0201

ENTRY LEVEL Summer Openings Great Pay Long & short term available! Customer sales & service, No experience needed. Conditions apply, start now. To interview 434-0201

If you work in a college town they probably do. they are for a company called Vector marketing. There are many other businesses under Vector like Alcas and so on.

Vector marketing sells knives on behalf of Cutco a American knife company trying to compete with overseas high end knifes.

I am not here thought to talk about the knives or Cutco but about Vector. Last summer I had a very important college internship and I needed a flexible job to sustain me. The Vector advertisement sounded great, no one else was offering me that much money so I took the plunge.

Over the phone with a "secretary" I was told that the job payed by appointments to customers and that the appointments were preset. She then set up an interview with the manager.

The building seemed very empty for a business to me almost like a A-team scam hardly any art work or furniture that was not built to travel. There were four other people interviewing with me. The interview now as I look back seemed very superficial with talk only about me and my interests but I managed to get in a question. "Will I be making calls or setting up appointments because I am not comfortable with that?", I asked. He simply said no all appointments were preset. I was encouraged about the job so i stayed for a two hour demonstration about the product. He then set up the next appointment for the beginning of a two day unpaid training course.

The training course started out fine but there was some jargon and phrasing thrown around that made me weary but at the end of the first day we were told to go home and write down as many Names and numbers of people we knew as possible this was to be a memory exercise.

The next day he had us count how many we had come up with. The one with most names got to sit in the most comfortable chair for the rest of the ten hour training. This is where my clash with the trainer began. I sat quietly as the trainer left the room and motioned to the young marine that maybe he should give up his comfortable chair to the seventy something old lady. The young marine gave the older woman the chair. then the sales rep came back and wanted to know why the older woman had the chair. I answered that she was tired from the ten hours of training from the day before. the training rep then got upset and insisted that the young man had the chair because the old lady did noy try hard enough and did not deserve the chair. He then asked us to turn in our lists of names and numbers and i declined explaining that I only met him and was uncomfortable giving him my loved ones information. After I spoke up another girl declined her list the training rep was not happy with me and after that he did not let me get in a word in for the rest of the day.
He photocopied the other's lists and returned them to the trainees. We were then advised to break the list into groups according to their income and social status.

H = Home
M = Married
3 = Over 30 years of age.

A HM3 were the people we were to set up our first interviews with. The goal was to sell $10,000 worth of product in a week. This he called the fast track. He than told us trade tricks like using our social and economical status to sell products. We were never to change from saying that we were poor college kids and this was our first sale. This would help us sell a homemaker a $1000 set of knives to your family and friends and after making that sale you will pressure them for more HM3's to call to set up appointments.

What Vector marketing is doing is not Illegal but unethical and the worst part is, is that it starts a whole other generation of unethical business people ready to lie to there own family and friends in order to make money as fast as possible no matter who they hurt.
Comments United States Job & Career
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 153 days ago by   Edie Mazzullo -1 Votes
I am a mom of a college student who just became a representative of Vector and sells the CutCo knives. I am nervous for her because this is her first time at it and after reading most of the pros and cons of the companies at hand it seems to me that most of the quotes are by individual personal experiences. It is very easy to say that a company is scamming when someone or something doesn't work out. I am not particularly verse in the sales market, but I do know of many many companies out there like AMWAY (which immediately comes to mind) and vacuum cleaner companies that have to go by the same selling tactics. Although all of these companies have been around for decades, some of the reps will tell you of how it was a complete waste of time and energy and then again be the best thing since chocolate and peanut butter was put together.

People, I really think it is up to the individual to get a grasp on what it is they really feel is right for them. I don't know how long my daughter will last, she is excited and believes in her product. So I think she will do well, it is really up to her or anyone to know where their paths will lead.

Hearing an opinion is like food shopping...you pick it up look at it, if you are interested it goes in the cart if not put back on the shelf.

Hope that made sense. =)
 143 days ago by   DragonGirl 0 Votes
I cant believe you people giving others shit about defending something, in this case Vector Marketing. All you do is get on here and talk bad about it... thankfully there are some people out there with half a brain unlike you that know how to research potential jobs on legit sites and not just Google that pulls up every site and its mother including the bogus ones... or even use there eyes when they walk in for the interview and see all the BBB ( better business bureau) signs throughout the office.


You people need to get lives and stop discriminating people that actually stand up for something.

It is not a scam, but it is also not like other typical jobs. There are also many more companies out there that do the same things such as having you buy a ;discounted; product to show and sell to others... such as Avon, or lionheart group.


:)
 140 days ago by   Rody +1 Votes
Dragongirl,

I went to vector 3 times to see if it was the exact same thing, a Scam.

Guess what? It was!

Also, the offices seem to disapear after awhile, I only made a profit selling the discounted knives on ebay.
 140 days ago by   DragonGirl -1 Votes
Rody,

So you say you went to Vector 3 times... What did you do when you got there?

Did you just walk in, look around and walk out?

Did you stay for the interview?

How long after getting there did you determine that it was, as you say a "scam"?
 139 days ago by   Rody +1 Votes
I was at each place for at least 2 months.

I did everything asked of me by the managers, (who all looked to be in their late 20s btw).

No, I did not "Walk in, Walk out" as that would not be a good way to determine a scam.

Even the customers who I attempted to sell the knives to, thought that vector's marketing practices were suspicious and stupid in nature.

When my managers failed to call me, I went to the locations and found that they had left.
 139 days ago by   DragonGirl 0 Votes
That is very interesting.
 138 days ago by   Chelle Koble -1 Votes
Hi, my name is Michelle and though I can't agree or disagree with Brent, some of the issues brought up, I can corroborate. I received two seperate letters in the mail this past month, both telling me that I was part of a small pool of "selected recent high school graduates" and that Vector Advertising would appreciate my time in coming in and interviewing. The letters told me that I would receive excellent pay with flexible hours--a wonderful job for a college student.

Technically, the letter didn't lie. I suppose "small pool" is relative of all the recent graduates in the entire US, because at my interview, there were people who probably couldn't spell 'knife' and had nothing at all to do with me. The pay is high, but only if you have the time to make upwards of 20 appointments a week. And though the appointments are self-made and therefore flexible, having to make such a number of appointments takes away from that flexibility.

When I called the number, a "receptionist" picked up, chewing gum while speaking, and took down my name, number, and email. She then told me the address of the office where I would be interviewing and told me to check my email for conformation. A good thing I did, because though the street address was the same, the suite numbers were in seperate buildings.

I arrived to an office complex, shiny on the outside, dingy on the inside. There were roughly written signs pointing the way down a couple of hallways and to the door of the office. Inside, were bare walls but for a plastic 'Vector Advertising TM' sign pinned to the wall and several motivational posters that were wrinkled and looked like theyd seen the inside of many different buildings. There were about fifteen plastic/metal folding chairs and KISS FM was playing loudly in the corner of the room. After waiting for a while, a woman came into the room, texting on her phone. She then took several people into her office at a time and went over resumes and applications. A girl next to me made the mistake of bringing up her anxienty problems as well as bipolar disorder. Though I was sure this would get her the boot, she was actually one of the first asked to stay for the second round. (I don't think I would want a nervous, anxious-depressive selling sharp intsruments to people)

During the second round of the interview, a couple of people left/ were dismissed, the manager asked us to sit in a semi-circle around her and her desk, and then launched into a monotone speech that I imagine she gives at least once a week. She would blurt out peoples names, probably to grab their attention, and without warning would ask questions in the same monotone (because we couldn't tell she was phrasing her statements as questions, people did not realize she wanted a response) and would act highly annoyed and disdainful if the questionees did not answer appropriately.

After this, which took a good two hours, we were each given a sheet on which we were instructed to write down our email, how we could contribute to Vector Advertising and to Cutco, and then were each invited again into her office where we were either told to go, or invited back for training.


I was one of the ones invited back for training, but I really am considering opting out. As a college student in need of employment, I really don't have 150 dollars to spend on a set of knives I don't need, even if it is a deposit that "I'm guarunteed back should I return the set." The entire company seems less than professional, cheap and hastily put-together, and apparantly has a bland, vague answer for everything. I wasn't even given an email to send questions or concerns to, so even if I do decide not to attend training, I have no way of letting them know.

Maybe I'm making a mistake by not giving Cutco knives the chance they are asking of me, but I'm inclined to believe that either the people I saw were a sham pretending to be a profitable marketing business, or that Brent is right- these people only want me for my 150 dollar "deposit."
 120 days ago by   Brendan Littlefair 0 Votes
Ive only been working for cutco for 8 days now and i think it is a great job. I will not lie the product is not cheap but then again nothing cheap is ever good and nothing good is ever cheap. Who ever thinks cutco is a scam either never gave it a shot, Isn't good at the job, quit when they found out they have to buy there own set for for what it costs to make which is a great deal because if u quit u can sell it and make like 400 dollars off of it or return it for a full refund., or there just uneducated morons who couldn't cut it. i personally believe this is one of the best opportunities you can come by, they give u scholarship money for doing the easiest and stupidest things, the job builds your resume and you can make a lot of money if your good at what you have to do and try your best.
 118 days ago by   17yr old Cutco Rep 0 Votes
Ive been working with vector for about ten days now, and i agree and disagree with some of the statements made.
1) Yes, some things about Vector are fishy. They're all salesman! But, like good salesman, they do not lie. The secretaries are trained to "sell" you the job in order to get the maximum number of sales reps. More sales reps equals more sales. I dont agree with how they get you to apply, i would definately prefer everything flat out, but then they wouldnt get a lot of applicants. Plus, before I continue, every office and secratary are different! For example the secretaries at my office were in my position about three weeks ago, and one manager about three moths ago.
2) Everything that they tell you is designed to motivate, push, and squeeze the best out of you. The better you do, the better they do. Whether its unethical, wrong etc... for them to seem nice and try to make you succeed just for their own gain (whether this is true or not) they're still pushing you to do your best! In order to succeed in anything you need to push yourself and be/get motivated about it. So even if i am under Vector's "web of lies" and making them money, IM SUCCEEDING! Bottom line is I am being pushed to do my best, and am doing it.
3) As for the name lists, everyone at our office had to make one with everybody they have ever met. These however were not handed in our photocopied. We simply said how may names we got in order to win the comfy cair. The next day we did however have to label eveyone on the list with the H's, M's, and 3"S (Or PR for eveybody else). They taught us that the people who buy the knives are HM3's and that is who we should target to get the sales. I do think that this is profiling, but I hate to say it, profiling wor ks in some cases. Especially when Cutco has been in business for 60 years (they know who buys the knives).This list is designed to help you practice and get familiar with the material when doing demos with family members, and makes sure you sell more. I personally dont scedule only HM3's but I know if i did I would sell more.
4) They dont teach any unethical business practices whatsoever. Although they may seem very fishy, they dont teach you to be. I have never heard of the "poor college kid" or "first sale" lines. But, like i said before, every office is different and every office manger was once in my shoes. The one thing that they teach you is to communication skills and how to sell yourself. You can either use these skills for better or for worse. For example: you could use these skills to get the job at your next job interview, or you could use them to sell something to someone that clearly should be buying it. I believe Cutco is not that something, but you get my drift. I dont believe Vector teaches bad business ethics, but rather gives you the tools to succeed in business. Unfortuately, I belive the people are at fault for using those skills wrongly and unethically (somewhat like Vector).
5) To wrap up, I dont agree %100 on Vector policies but I am extremely happy that I found them. They are teaching me extremely helpful skills to succeed later on in life. (Such as what Zig Ziggler, Norman Brinker, Niel Armstrong, Dr. Norman Vincent Peale, and countless other successful people have done with their experience working with Vector)(to the best of my knowledge) You have to work hard and play harder to be successful.
Im sorry that you had a bad time at Vector.
 116 days ago by   ley-ley 0 Votes
The company is not a scam. If you can't do the job you're either lazy or just not good at it. Not everyone is cut out to do it. It is hard work but the pay check is worth it. The base pay is now $15 per appt and if you're remotely good at it you will make over your base pay. I don't know who trained you but it doesn't seem to be a good manager. My manager has never ever said to lie to a costumer to make a sale. Also the appointmentsa aren't supposed to be high pressure. If they are you're doing something wrong. I've always had fun on my appoinments and walked out with a sale or good recomendations. Like I said before not everyone is cut out for the job. Me and my bestfriend started together and he quit. He just didn't have the time nor effort to put into it. Most people would rather blame the company and not themselves for their failure. Take some credit and realize you maybe just weren't cut out to be a sales man.
 111 days ago by   heatherbirdlady 0 Votes
Chelle Koble, all I have to say is it is astonishing how uneducated people STILL are about mental health disorders. They are MEDICAL conditions that you can treat with MEDICATION. There is nothing dangerous about someone who is being treated for bipolar depression. I have a degree in psychology, and I have also been diagnosed with bipolar disorder. I take medication for it. I had a job in a mental health facility. At NO point in time did the fact I have been diagnosed with bipolar depression interfere with my job performance. By the way, I have never hurt ANYONE, NEVER been in a fight, never gone to jail, I've never even had a speeding ticket. It is a medical condition just like any other medical condition that requires treatment. Discrimination because of a medical condition is illegal. I suggest you do some reading up before you cast judgement on something you obviously know NOTHING about. Having Bipolar Depression does NOT make you dangerous, too bad the public is still so ignorant of a subject that has been researched so much, and the info is available to the public.
 111 days ago by   adam1980 0 Votes
I had the misfortune of working for Vector back in 1998 when I was 18! I have to agree with almost all the negative comments posted on this board and every other one elsewhere on the internet! I find it strange that a lot of the people leaving positive comments are either openly Vector employees themselves, and that their messages all sound almost identical. Almost like they’ve been instructed to come online and leave scripted positive feedback! There was one of these websites I was on a few days ago, and one of the moderators had even discovered that at least three of these messages leaving positive feedback where coming from Vector’s office I.P. addresses! I really wouldn’t be surprised if these people were instructing their independent contract employees to post the positive feedback for some kind of reward or financial benefit!

It’s been over ten year now since my brief time with Vector, and I had forgotten a lot of the details, but all this negative feedback brings back a lot of memories! Regrettably, most of the negative feedback is right on! While Cutco company is respectable itself, Vector marketing is anything but! Something seemed fishy about them from the very first time I ever called them about the job in the paper and they absolutely would not give me any information about what the job was, but wanted me to come in for an interview in their near vacant office building down in some slummy industrial area. There was almost no furniture there! Then, everything that’s been repeated over and over about the application, interview, and training process is right on! You know when you meet somebody and you can sense something is funny, or just not right, but you just can‘t put your finger on it? Well, that’s what you sense from the very moment you go into their offices for an interview! Eventually, you get “hired” although, technically you’re an independent contractor, so they can get away with making you sit through three days of unpaid training where they try to get you pumped up and convinced you’re shortly going to be dancing all the way to the bank because you’ll be making so much easy money! The guy running our office must have only been in his mid-twenties? I remember him wearing a $1, 000 suit, driving new BMW, and being so confident and sure of himself that he was on the brink of being cocky. He was telling us he’d started just like us, just a few years ago, and now he was living the highlife!

Basically, I could go on and on about the whole process of getting hired and trained, but it wouldn’t be anything that hasn’t been covered over and over here in previous messages. Besides the sketchiness, there were three things that really bothered me.

1. First and foremost, making us sit through 20 hours of training without ever mentioning until the last couple hours, on the last day, that when we started, we were going to have to come up with a list of our friends and family to go pressure to buy knives under the guise it was just practice! If I had known this the first hour, I never would have gone through with it. It would have been different if there were preset appointments, or a list of interested potential clients who were strangers, but no.! They expect you to go bother your friends and relatives and inadvertently pressure them to buy the products and then give you more names! I didn’t know many people at the time anyway, but I sure as hell didn’t want to call up and bother friends and relatives! When I tried to tell them I didn’t really know anybody, they then suggested I start remembering people from my past, like in school or whatnot, years earlier, who I hadn’t seen or spoken to since, and just calling them out of the blue to try to invite myself over to their house to hawk these damn knives! I did indeed sell to family, and family friends, and there were several who I could tell didn’t want to buy anything and weren’t expecting me to end my “practice” sales pitch with a request to purchase something, but felt like they had to help me out! I felt like I was Jewing my own family! Now years later, some of those knives I sold to relatives have become dull, or broken all together! Nothing like I promised them they would hold up!

2. The endless calls to my residence.! Sometime 3x per day to check how many appointments I’d made. It really bordered on harassment at times. Oh, and it wasn’t just that…

3. It wasn’t uncommon for the manager’s number one main guy ( who was a little creepy and overly pumped himself) to call me up at 7-8pm on a Friday night or even a Monday night, and pressure me to go out driving around all over the county with him nailing up big yellow signs to every telephone pole, wall, tree, etc. with the same vague message they use to lure college aged kids in for an interview. They just said something along the lines of “Make money fast! $15 per hour/apt 555-3749” If I had plans or needed to study or stay in for any other reason, this right hand man would pressure you over the phone and be obnoxious and make you feel guilty, like you were letting them down, until I agreed to go out for a couple hours and nail these sings up all over town. All while driving my own car with him in the passenger seat and not getting any gas reimbursement (The sings never seemed to stay up long before they disappeared, and I learned much later that there was an ordinance in my town prohibiting posting of that kind of crap and I could have been fined if we were ever caught!)

I only last a month or two. Biggest problem is I really didn’t know many people to start my “practice” appointments with, and soon I was out of people after I’d gone and bothered the few relatives and family friends I did have, while feeling very rude and somewhat sneaky trying to get them to buy my stuff when they only thought I was coming by for practice!

It’s been so long, I can’t even remember exactly how I quit, or if I even ever called them to let them know. It might have been shortly after I nearly amputated my middle finger while giving the rope cutting demonstration to family one night. I almost cut it right down to the bone! Simply put, the job sucks for most people. Sure, maybe if you know a lot of people, and have no conscious about hassling your friends and family, it might work out, but it’s nothing like they make it out to be! Know the old saying “If it’s too good to be true than it probably is?” Well, Vectors offer of making big bucks fast is just that!

Take my advice and if you’re a younger college or high school aged person, get a job delivering pizza. I did that full time for a few years in my early twenties and I use to gross nearly $40, 000 per year after tips, hourly, and gas reimbursement was averaged in, or $15-20 per hour average! And it was a heck of a lot less stressful and at times even fun! The only job worse the working for Vector is selling or making appointments by phone to sell Kirby Vacuums!

Oh, and what’s up with making the potential contractors buy a set of their own knives?!? I’m sure it doesn’t cost Cutco $140 to manufacture the set they sell you!
 109 days ago by   0909090 0 Votes
scam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scamscam scam scam scam

They have called me 4 times in one day and when i finally answered i spoke to this B*TCH, who spoke to me like you wouldn't believe, asking me why I didn't show up for my interview. I said I found something else, and she said with THE WORST ATTITUDE, OK well YOU shouldve told us we had a manager waiting for YOU. ( I didnt call them to let them know bc i had searched their company online after setting up the interview) Like she WANTED to argue.. she was such a b*tch so i hung up and she called me back 2 seconds later from a private number this time, i got pretty loud and said stop harassing me, so she hung up. There is something incredibly creepy and cultish about them. STAY AWAY.
 49 days ago by   Honesty1 0 Votes
Vector Marketing is the most unproffesional, bullshit company ive ever been to. I worked there as a receptionist for one day and one day only which was a huge mistake. the manager did not even ask for my ss card and i heard they pay out of their pocket.i thought the manager was so unproffesional. When I went to work the second day the manager was not even there and I had to go back home, he made me drive like 20 miles for nothing and then he didnt even want to pickup my 10calls and voicemails within the next 3 days after so I never went back i realized the place is nothing but a waste of time and i wouldnt recommend this company or job for ANYONE so if you wanna save yourself gas money and time and work the right way then dont apply at vector marketing because they will seriously waste your time. and its more of a joke to me than a company it makes me laugh at how un proffesional they are and I dont get why they even exist..plus I never got my money that I worked for!!! even though it was only for one day i still think they shouldve sent me the money that i worked for.
 49 days ago by   Honesty1 -1 Votes
Vector Marketing..is the most UNPROFFESIONAL company ive ever worked for!!!...I worked there as a receptionist for one day and one day only which was a huge mistake. First of all, the manager did not ask me for my social security card, isnt that illegal??? and then i heard they pay you directly out of their bank account...the second day when i was supposed to work, i got there and the manager was not there or anyone which i thought was absolutely ridicilous they made me drive 20 miles to the job for NOTHING!
waste of my money, gas, and TIME..I had to drive back home and the manager never returned my calls and voicemails. so i ended up not going to the job any longer because he did not respond to me after i called him like 4 days in a row. and when i finally got a hold of another receptionist who works there she told me the manager forgot that i was supposed to work i was like WOOWWWWW...Seriously people if you want to work the right way, and work for a REAL company, never apply at vector marketing.Even though I worked for one day I never got the money for that one day that i worked for it. I still dont get WHY Vector Marketing even exists such a bullshit company.
 18 days ago by   JDirk 0 Votes
Vector is clearly not for everyone. Out of the people I've met that worked there about half loved it and the other half hated it. They also do not hire everyone that applies. Only one other person out of twenty applicants was hired at the first interview I went to and about half the people dropped out of training(which was three 5hr sessions). I'm still in my first week and I've made a couple of sales. It is not a terrible job, especially if you like knives and appreciate quality blades. The knives are great and the forever gurantee is awesome. I hate making the rec calls, but I enjoy showing the knives. I don't expect to make thousands of $'s working there but as they said in training that's not typical. I think you get out of it whatever you put into it and selling cutlery does not appeal to everyone. Also, you are not forcing or pressuring people to buy knives. It is their choice if they like the knives to buy them and the prices of Cutco knives are very reasonable considering the quality and the gurantee. I do think it is a good way to learn/practice communication skills and earn some $ at the same time. My experience thus far has been good and the $140 for the sample kit is reasonable. I understand that each sales office is run differently and everyone's experience is going to be different. The Vector managers I've met are a little strange, but I don't believe they are some sort of sinister cult- they are simply following the strategies they were taught.

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