Complaints Logo
Latest Complaints News & Stories Tips & Tricks Questions Videos Images Recalls Groups Submit Complaint

Recently Discussed Complaints

1. (0 mins ago)
Paradise Blue
Changed name from Destination Paradise Hawaii
2. (1 mins ago)
email blasting and bpo projects
client serve logitech is a fraud company
3. (12 mins ago)
bajaj pulsar dtsi 150
Totaly fulty Bike
4. (13 mins ago)
Globalvisas
Tier 1 visa
5. (15 mins ago)
TIDEX NIGERIA LIMITED
FRAUDULENT APPOINTMENT LETTER

Consumer Tips & Tricks

Worst rating

2. Ultifreshwell (-13)

Subjects of Wide Speculation

1. ROBIN SCHULDER (84)
puppy mill
2. HIT Web Design/ Heritage Web Solutions (72)
Bad business to work with/for! ABC4 NEWS UTAH WILL EXPOSE!
3. Dazzle white and Smile Brite (40)
illegal charging of credit cards
4. Kaplan Higher Education (35)
WORTHLESS Racist, Fascist Regime
5. online cash success kit (34)
online cash success kit
6. Ultifreshwell (27)
Scam
7. IBSN tax (22)
Not trust worthy
8. acai berry&life cleansing (22)
LB Envision Net Worldwide Ltd UK.

Latest News & Stories

Stay Away

1. Dazzlewhite (17)
2. Dazzle White (24)
3. x factor (11)
4. Direct TV (10)
5. IgoMogul (9)
7. Norton 360 (3)
8. Airtel (20)

Latest Questions

VoteAndDate.com

Value Max Complaints - Unauthorized Charges

Review all Value Max complaints

Value Max

Posted: 2009-02-20 by   Stacy Aamodt
Unauthorized Charges
Complaint Rating:  100 % with 20 votes
Company information:
Value Max
United States

I also have been a target of this scam because I visited Intelius. I work for an online marketing company and no this type of "membership program" Similar companies have tried to sell us the value program for our own customers and I refuse to do it. When you put your credit card information into a site like Intelius, you get this pop up offer for this membership program. You have to click Yes Or No to accept. No matter what you click they are going to start charging you. There needs to be a class action lawsuit against a company to stop them from doing this. I received an email from them letting them know the membership was cancelled but I never received anything from them stating I was enrolled. Very clever to skate by several months without detection. It's plain theft.
Comments United States Online Scams
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    


Comments

Sort by: Date | Rating
 206 days ago by   Cathy T. +1 Votes
I too became a victim of Value Max. I visited Intellius to try to search for a long, lost friend for my husband who is not in good health. The information Intellius provided was vague but I agreed to pay for their fee since they did provide some type of information for me to go on to continue my search. In the meantime, a pop up screen appeared for Value Max and although I declined, a week or so later I received a generic Presorted First Class Mail with a P.O. Box 5152, Des Plaines, IL return address with a letter advising me how pleased they were that I decided to save money with ValueMax. What a crock! I did not agree to anything!
After calling several times throughout the day to cancel, interestingly enough all the agents were always "busy" and the web site was not able to process my cancellation as it was being worked on.
 197 days ago by   cherry 0 Votes
I too became a victim of the scam.. i could'nt figure where those inauthorized charges was coming from and when i finally called my credit card company, they told me it was a company called Value Max that was charging me for something i was unware of.. I immedialtely called the company and canceled.. I also let them know i didnt i agree to any of thse charges.
 197 days ago by   Lane 0 Votes
Same thing happened to me a week ago, I went to use my card, but the credit company was already aware of it. The security had hot boxed my card for me, without my knowledge, I am thankful they did. Went to my bank and thankfully got the transactions halted before they could go through. They card was canceled, and I am getting a new one.
 197 days ago by   roxanna vanderhorst 0 Votes
I am also a victim of VALUE MAX, no once but twice, this has been charged on my bank atm card, I only use this card for an emergency. I do not pay attention to the bank statement until this month, I have tried to no avail to get in contact with this company. I began to looked at my previous bank statement, there it was a charge for $19.95. I did not get any help from my bank. Can we get together and ask a tv station such as dateline to help us.
 193 days ago by   Ray +1 Votes
Same issues with Value Max. These people are scammers. I filled reports with Better Business Bureau;Attorney General in IL.They ar sneaky to say the least.
 192 days ago by   William Lepkowski 0 Votes
I too used Intellius for an unlisted phone number. I didnot accept any offer from Valuemax, and suddenly a letter came in the mail advising that my credit card would be charged $19.95 even though I hadnot authorized the billing. I called Valuemax, complained and they indicated they would cancel my "membership".

Katlin 640@aol.com
 170 days ago by   Marta 0 Votes
OH MY GOD, i just went into my bank account and notice a $19.95 charge from Value Max, I usually don't bother to see my statements, since I hardly purchase anything. I looked for more dates, and they had another charge last month. I too went into Intellius, and gave my credit card for a search of $1.95 - I will reporting this today to the Better Business Bureau, and will try to get this on the news, since I work for a National TV NETWORK.
 154 days ago by   stillphil1 0 Votes
i just looked at my statement tonight and found 2 charges to my account from value max but my statement listed a toll free # to them i called them to have this cancelled the first person said they could only refund the most recent charge so i demanded to speak with a supervisor the supervisor said they would refund all charges and i will see them refunded to my account in 3 to 5 days so lets see what happens i will let you know... the # is 888-241-0049 they are located in conneticut...my e-mail is stillphil1@yahoo.com
 146 days ago by   heather P 0 Votes
I too used intellius!! This is bull crap! I am calling them on monday to get my money back!! Can i get my money back? this is so not cool!!
 129 days ago by   John D M 0 Votes
Just like the other complaints, I found two charges on my credit card bill for $24.95 each, two days apart. It had a toll free number with it so I called, the guy obviously got dozens of calls like mine per day - he sounded as if he was reading from a script. Like the other people, he agreed to cancel the first charge with little effort - after i pressed and demanded I talked to someone else, he transferred me to a manager that sounded just a excited to talk to me as the first one. Again, after just a little effort he agreed to reimburse both charges to my credit card. I too did a reverse phone search online and they claim there was a "big ole" (as he put it) disclaimer that I had to click or it wouldn't advance to the next screen. Look folks, I work at a bank, I am trained to watch the fine print on legal documents - it wasn't big, that's for darned sure. This is a scam, no other way about it.
 110 days ago by   EduB 0 Votes
Likewise, I join the string of complaints here against this "VALMAX" company that is CLEARLY using the pop-up mechanism to fraudulently charge consumers for a membership that was never approved. I called Citicards yesterday to advise them of the two unauthorized charges and what a shock! while I was still on the phone with Citicards, the rep received a confirmation that BOTH charges (one from Valmax and another from IDProtect Monitor Service) received an immediate credit confirmation via email from these companies. This morning, I noticed online that in my charges that have not yet been billed BOTH companies AGAIN have charged the same $19.95 amounts in the coming month - so, apparently, this is to be a MONTHLY occurrence! What fraud! The worst part of this is that although I never authorized either of these memberships, the responsibility is now on me to call and cancel these memberships directly with these clearly shady companies ... only in America!
 78 days ago by   fullofcomplaints 0 Votes
Thank goodness for this blog, otherwise I wouldn't have been able to figure out why I was charged by ValueMax. I too did some research on intelulis just a month ago and saw this charge. I just called ValueMax and they said they would refund my money in two days and cancel the membership and that I won't be charged anymore. I sure hope so! Thanks again to everyone's input on this blog.
 68 days ago by   Mattdcarruth 0 Votes
09--13-09 I found a charge last night in the amount of $99.75 to my debit card account. When I check this morning into what it was I found out it was a company called Value Max. My online statement gave the 888 number, and I got my account number from them. I logged on there web site and found that I had a account there.
I had never heard of this company!
From some online searches I found out of the scam where they piggy backed with intelus, which I used this past February for a phone number search. I have reported them to my card company, and send intelus and value max an email.
Has anyone received an refund from them.
I will call the in the morning when they open again and see what can be accomplished.
 68 days ago by   gayleinaz 0 Votes
I got hit since February 2009. If they don't give me back my money, I plan to file a lawsuit. If anyone is interested in joining a class action suit, post back on this thread.

They've charged me about $180.00 so far!!
 34 days ago by   lidziej 0 Votes
I was charged 24.95 twice. I called the number on my bank statement 1-888-241-0049. When I said I did not know who they were and never signed up, the girl did not seemed surprised at all. She asked "how do you want to handle this?". I told her to cancel it and I want my money back. Was told they could only refund the most recent charge - will appear in 3-5 days. I had never heard of them - but I had used Intellius. I had used my bank card - I will stick to credit cards for on-line purchases from now on.
 27 days ago by   NTR 0 Votes
I work for this company. What I notice happens is that you give your information to classmates, Restaurants.com or Intellius and your information is transferred over to our company, and then we say you joined or you join youself and the company instantly charges you for two memberships. It suprising to see my co-workers believing this is real and not a scam. Word of advice: when you call in, do not get mad at the customer service person, they did do this to you, in order to get your refund or cancellation treat them with respect or else.
 15 days ago by   Intelius_Customer_Support 0 Votes
It sounds like you have accepted a third party company’s offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party company’s service, please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Attach photos (optional)

Videos

Personal Details of Mobile Phone Customers Have Been Stolen

Latest Groups

Today's Mess-Up Photo

Categories

   - Roofing
   - Banks
   - Loans
   - Car Rental
   - Towing
   - Schools
   - Neighbors
   - Mattresses
   - Cosmetics
   - Doctors
   - Appliances
   - Employers
   - Employees
   - Solicitors
   - Ebay Scams
   - Phishing
   - Landlords
   - Movies

Smile upon Life :)


RSS Feed
 
     
 

Login

Email:
Password:

Forgot your password?