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Vacmart.com Complaints & Reviews - Rip off

Vacmart.com Contacts & Informations

Vacmart.com

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Rip off

Complaint Rating:  60 % with 5 votes
60% 5
Contact information:
Vacmart.com
United States
I booked a vacation through this company that turned into a nightmare (airline reservation changed 3 hours prior to flight, forced to pay extra cash to enter the country, suitcases removed from belt at airport, medicine and jewelry stolen from luggage, room filled with bugs, fumigation notice stolen out of my luggage, camcorder missing after TSA spot check, etc.). Upon return, I was told by the reservations manager that I would be contacted about a remedy. To date I have not been. The trip cost over a thousand dollars and there was nothing deluxe about it.
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations
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 9th of Apr, 2015 by    0 Votes
I will like to tell you that the travel agent don't have control of the airlines or the hotel so if you want to complaint. Complaint about that NOT the travel agency.I personaly have been booking trips with this travel agency for over 14 yrs never had a problem with them, now that I had problems with the hotels and airlines sure one time but I do not blame the travel agent.
thank you

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