Complaint Rating:

Vwp conned us on 13th april 07 we paid £950 deposit thinking we were getting a good deal with £7500 to pay when we got home and emailed them dozen of times we knew we had been conned all they offered us was lies. We sent a cancel letter recorded to them stating this response was you cant cancel email us and we can come to a compromise no waqy so we emailed again with all the lies they told us 5 days later we got cancel letter from them offering £700 refund within 21 days of them receiving our cancel letter 21 days came we emailed again 2 days later we got the cheque for £700. They still conned us out of £250. If your in mallorca or anywhere abroad and stopped by touts in the street with scratch cards and the wife or girlfriend wins a free holiday guys win wine kids win free t shirts then you know its a conn if you do go for it and get your free taxi to a 80 min presentation which last about 4 hours DON'T SIGN OR HAND OVER ANY CREDIT DEBIT CARDS there is no cooling off period any holiday club that are genuine would let you take all the info away and think about it with VWP. No way you have to sign while your at presentation. What they offered i could do myself on the internet.