Complaint Rating:

Company information:
Ulrimate Shopping Network
United States

I bought a diamond tennis bracelet. When I received it, I was very dissapointed with the quality and called them immediately. I first ask for a refund. After talking awhile, the girl convinced me that she would replace it with a higher quality bracelet for no additional charge. I returned it, certified, and waited 4 weeks, then began calling. All I got was a constant ringing with no answer, then about a week later, all I could get was real busy signal. I was never able to get through and finally, I got a no longer in service message. By the time I tried to get my credit card to look into it, too much time had elapsed and I was out $299.00. I couldn't believe this, I even attempted calling Direct TV to no avail. Guess all they want is the money for advertising. The only jewlry channel I trust is JTV...