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The good, the bad, and the ugly - discover what customers are saying about Uscitizenship. Info

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3:25 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Uscitizenship. Info SCAM $170 pdf form

This is a SCAM, took $170 for a pdf online..On the way file complaint to Chase Credit company to get refund. The merchandise told me my application will get cancel if get refund back...this is not true by the government. Stay away! https://www.uscitizenship.info/ are misrepresentation website, they did no service!

Read full review of Uscitizenship. Info and 8 comments
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Tropsmoo
, US
Sep 26, 2017 3:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I stopped filling out the form half way through, I've requested a refund and also notified my bank about the pending $399 charge they put on my account. www.uscitizenship.info emailed me confirming I will receive a full refund in 7-10 days, we will see how that pans out. What I'm concerned about is if they are collecting information for identity theft. I have reported to FBI, ICE, changed my card number, going to file with the credit agencies about fraud alert on my credit next up, and also my passport. (Plus all my wife's info as well) This is a huge headache to deal with not knowing whether this agency is stealing this information. I will also be filing with the BBB.

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samy king
, US
Jan 08, 2017 12:02 am EST

if you are defrauded by them:

https://www.bbb.org/reno/business-reviews/immigration-and-naturalization-consultants/united-immigration-in-reno-nv-90016566 this is the company.
owned by this guy https://www.linkedin.com/in/cesarealessandrini

Mail personal complaints http://blockshopper.com/ca/contra-costa-county/lafayette/property/239090021/3329-st-marys-road
File online complaints:
https://www.ftccomplaintassistant.gov/
They are part of CA Notary https://oag.ca.gov/contact/consumer-complaint-against-business-or-company

also visit stopnotariofraud.org

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Pontea
, US
Sep 20, 2016 12:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This is a scam. They charged my father'said credit card $200. And he thought he was on government site. Wells Fargo is worse and took their side.

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Marion D
, US
Jun 24, 2015 3:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Deceived by these guys. They made their website look like the USCIS website. Charged me $200 for a form that's actually free from the real USCIS website! They have a very small disclaimer on the bottom of their website. I called and asked for a refund right away when I found out. They refused because I have filled out the form. Fraud! Fraud! I spoke to a representative named Anna...and she said I paid for the service. What service are you talking about!

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fairchild89
, US
Feb 25, 2015 6:55 pm EST

These people are a scam. I started on the USCIS.gov homepage and I needed to query a term. In so doing I somehow ended up on this site without realizing that i was no longer on the USCIS home page. I continued to fill out the form. When they started to ask for log in information, I found it strange, but I continued. When they requested money. I called my sister who had recently applied for her citizenship to ask her about the procedure. She said that she paid too, before completing the form. So I continued and paid then I exited the site. I later went back to USCIS and could not find the information or access my application. I tried to do over the form, but I could not understand why I could not see the money I paid. I later called USCIS and that is when I found out that the money paid was not TO USCIS, but to this woman who claims that she provided me with a service and I am out of my $199. So my sister lost her money and still did not know that she paid a THIEF and not the government. if your intent is not to mislead then you should not build a web site that looks like USCIS, and you should state at the beginning of the application, not after the fee is paid, that your fee is separate from the $595 fee charged by USCIS for processing. If you had integrity or a legitimate product to offer, you would not simply get hold of a FREE government PDF form and mislead folks.GET A LEGAL JOB.

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FadwaKhalil
Arlington, US
May 28, 2014 9:25 pm EDT

This company is a scam, you will never get your money back. they uses the same USCIS page style to mislead the applicants. Needless to say that all of those applicants are not native English reader and speakers.
We called to get the refund our money but they kept us on hold on and on and we have no success to get our money back.
Basically they steal your money in a "legal" way.
Good luck get your money back from scammers.

Belleville
Belleville
Cincinnati, US
Apr 30, 2013 9:09 am EDT

If you wish to cancel the services, a cancellation may be processed which results in deleting all the information from our online database and processing a refund.

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USCizenship.info
Reno, US
Apr 10, 2013 2:40 pm EDT

USCitizenship.info is a form service website designed to provide assistance to those that find preparing immigration forms difficult. Our system is based on a step by step navigation wizard to walk through all the necessary questions needed to succesfully complete the form being prepared without any errors or ommissions.
Upon the completion of the service the system will provide the official completed USCIS form along with instructions specifying which documents the customer is required to send to succesfully complete the filing of the form to the government agency.
If you wish to cancel the services, a cancellation may be processed which results in deleting all the information from our online database and processing a refund.
Please contact us for any further assistance.

Thank you,
USCitizenship.info
[protected]
Monday-Friday (6am - 6pm PST)

ComplaintsBoard
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8:13 pm EDT
Resolved
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Like I said, if you don't see ".gov" they'll rip you off! I got my $ back from my bank. Be aware!

Read full review of Uscitizenship. Info and 1 comment

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