Complaint Rating:

Company information:
USA locksmith
Eldersburg, Maryland
United States

When you call the 800# they tell you that the service call is $39.50, then when you ask about the service cost they tell you that you have to work that out with the technician that comes... He came and looked at the lock. When he handed me the claim receipt, all it had was the $39.50 charge listed... he opened the door, took the receipt book then went back to his truck and came back with the lock out fee of $179.99!!! Then asked if I was using my credit card, I said yes... when back to his truck again and came back with another charge of $15 for tax... advised him that Maryland doesn't tax on labor... he said they did... I was at a disadvantage... it was late and I was locked out with three young children on my front porch... the technician obviously saw this... a reputable company would have a set amount and should be able to give you a cost range, at the very least.