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Like others on this complaint board, we had responded to some free trial in November 2010 that required a $1 debit (big mistake) to cover shipping, etc. After we cancelled the free trial, which wasn't free, we noticed a monthly fee in our bank statements of $49.99 from USA Benefits. We neither authorized any such charges, nor receive any product or service. In a word, this is a fraud! I have since worked with Bank of America to submit a claim that is now in process and the charges have temporarily been reversed. Upon attempting to contact this so-called company [protected] or [protected]), I have thus far found it difficult to connect to a person. The number associated with the charge goes to a Virginia-based company called International Marketing Association (see http://www.imacorporate.com). The receptionist there gave me the 866 number above for USA Benefits to "solve my problem" (though it was interesting that I hadn't yet mentioned any "problems"). For anyone experiencing this, call your bank, cancel the credit card associated with the charge and request to speak with your bank's fraud department to start a claim. This looks like a legitimate class action law suit. Good luck.
As a followup to the above, I called [protected] this morning and actually got through to an operator. The company name indicated was "USA Benefits Advantage." I was told that we subscribed for a service on November 18th that consisted of online coupons ($100 worth). After pointing out that we hadn't knowingly subscribed to anything and are disputing the charges, the operator offered a refund for the two $49.95 transactions in the amount of $99.94 (and allow 4-10 business days). I pointed out that I have opened a claim with Bank of America's fraud department. That fact seemed to make the operator much more cooperative with me. Hope this information is helpful to those of you have have been scammed by this so-called company.
The complaint has been investigated and resolved to the customer’s satisfaction.
