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2.1 33 Reviews

U.S. Security Associates Complaints Summary

9 Resolved
24 Unresolved
Our verdict: When using services from U.S. Security Associates with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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U.S. Security Associates reviews & complaints 33

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5:26 pm EDT

U.S. Security Associates Won't Pay For Time Worked

I highly recommend avoiding anything to do with U.S. Security Associates at all costs to anyone. I am still working to get paid from over 2 months ago. I worked 70 hours per week, there was nothing but drama from the supervisors and staff. Very immature all together. All legal paperwork, employee files, etc was stored on a public drive and in a desk without a lock; easily available to anyone and everyone to do as they please with anyone's personal info. Worst place I've ever worked and zero respect or gratitude shown. The company has already been sued for millions in 2015. Stay far away from @USAOfficer

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11:38 am EDT
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U.S. Security Associates NON PAYMENT OF EARNED WAGES

I have not been paid for the 9.5 hours I worked at Sam’s Club in La Marque Texas, back in April 2013. I have spoken with several people with this company and they still haven"t paid me. i have contacted supervisors and HR reps to get this resolved and to date still no action has taken. I feel I have been very patient, but enough is enough.
I plan to contact the local newspapers also warn other officer’s of your company not paying wages to employees.

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10:48 am EDT
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U.S. Security Associates accusied of disobeying orders

This company is accusing me of Leaving my post with their client even thou they asked me in person before they fired me for this if I had ever left my post. Told them in person that I never left my post even when i had injury that felt like it could of been fatal that put my health at risk I still never left to get medical attention except when the next security officer guard came in and let me leave 5 to 10 min early to go to Emergency Room to get medical attention. Also accused me of not doing my job cause I had told them repeatedly that I was having health issues with back pain spasms and sever leg & knee pain that would hinder me from walking alot without the need for a cane and wasnt able to do every patrol because of it.

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1:46 pm EDT
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U.S. Security Associates poor treatment

I worked for US Security associates. I worked in a southern NJ branch, where the manager was never there because he ran several offices. The Secretary delegated everything and they messed up my schedule quite often. The only thing nice I can say is the office is clean and they're not bigots! From day one it was one lie after another. My pay rate was changed thus botching my checks, I was told i'm making X but never got paid that across the board being at the same site most of my tenure. I needed a week off and was told sure then a couple weeks later I was let go. Do to my record of complaints which I never heard about till I was fired. No, write ups I was ever told about! The day I was fired, I learned I was a diabetic not finest my hour. Not they're fault but THAT really SUCKED. If I could sue I would...or at least write a book about all the dis-function, politics and lies I dealt with in my tenure there!

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Update by brethart07
Apr 26, 2012 8:16 pm EDT

I understand your situation To little to late. Don't get yourself fired, just stack your evidence until you can find another job or you decide to quit. Fear of being fired is the reason they have power...firing someone for telling the truth, if you have a positive work record is just political they must have not liked those that got axed . I learned after my second week with this company that gossip and kissing butt is the only way you keep a job there long term!

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LastLaugh561
boca r, US
May 20, 2012 12:51 pm EDT

don't do it they will fire you and the reason would be the cellphone.

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TO LITTLE TO LATE
Savannah, US
Apr 26, 2012 7:59 am EDT

i TOO AM AN OFFICER AT THIS COMPANY IN GEORGIA, AND THE THINGS WE PIT UP WITH AT THE SITE I WORK IS TREMENDOUS. i HAVE WORKED MANY JOBS IN MY LIFE BUT NEW FOR A COMPANY THAT GIVES A RATS ### ABOUT THE PEOPLE THAT MAKE SURE THE SITES ASSIGNED IS RUNNING SMOOTHLY. I PUT MY ALL INTO EVERYTHING I DO, INCLUDING MY JOB. I DONT WANNA QUITE BECAUSE I NO FOR SURE THEY WONT GIVE ME A REFERENCE AN THATS SAD. WE JUST GOT A NEW SRGT. AND CALLING HIM A ### IS AN UNDERSTATEMENT. WE (MYSELF AND OTHER GUARDS) HAVE PROOF OF HIM SLEEPING BUT AFRAID TO SHOW EVIDENCE TO OUT SUPERVISOR FOR FEAR OF BEING FIRED FOR HAving a phone.(this has happen to a previous guard for the same situation) IM AT MY WITS WITH THIS JOB AND ITS ONLY BEEN 7MTHS. IM CONFUSED AND TIRED BUT I NEED MY JOB. I DONT NO WHAT TO DO, NO ONE WILL LISTEN TO US.

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11:21 pm EST
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U.S. Security Associates unfair treatment

These people at US Security Associates only think of them selves. the are buying out tons of companies on the east coast and exploding there employees. No vacation time no medical, more then 10 weeks shorting out your hours (not getting paind in Full). the are a joke. They talk t you all sweet on the phone saying they going to help but weeks go by and they keep dancing people arround with hopes and dreams...Buch of clowns...

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ms annette
, US
Jun 30, 2016 8:20 pm EDT

i have worked for this company for a few years... but i hate to say is that i will never ever recommend anyone to work for this company, , , management treat you like ###... and to top it of we have no type benefits or anything... i dont know how that company is still up and running...

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stressedoutguard
Fort Wayne, US
Dec 16, 2011 5:07 pm EST
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I work for US Security and have seen a lot of crap go on there in my 26 months on the job.
I have been cussed out in front of my peers (TWICE) and have seen others receive the same treatment. The manual CLEARLY spells out that that type of behavior is not acceptable and that the FIRST offence is immediate termination. However, the perpetrators not only remain on site, they have also been promoted to lead officers.
I have worked on the last three Thanksgiving Day shifts (I began with the company in October of 2009) and it took me until Christmas Eve of '09 to get my Thanksgiving Day overtime money, as they paid me straight time for it. I don't mind working on Thanksgiving, because I take vacation for Christmas Eve and Christmas Day, but to have to wait a month for my overtime money is just wrong.
I was recently called a liar by our Regional Manager (the 3rd one in 2 years) because I was late for work after being clipped by a car on the interstate, and didn't get a police report. A police report is only given for damage of $750 or more, and mine was just enough of a paint rub to warrant only a $10 bottle of touch up paint. But I had to get off of the interstate, then find a safe place to be able to get out of my truck to inspect the damage, and then proceed to work. I was 2 minutes late and got written up for it.
Currently, I am awaiting my vacation check for putting in my 2080 hours in a year, and haven't received it yet. Our book says that you receive it 30 days AFTER hitting that mark and I hit it on November the 14th. I have tried to contact them today only to get voice mails. That is the way of this company. They DON'T want to talk to you, so they screen their calls and hope you'll go away.
The only reason that I am still with this company is that there really isn't many jobs out there (thanks to our wonderful government), I am in school, and I have bills to pay. Until I find something better, I am stuck in this crappy place.
If anybody is looking for a job, and is in desperate need of one, DO NOT go work for US Security.

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Craig James
Jackson, US
Jun 07, 2012 1:04 pm EDT

Your so called supervisor there at the Koch Foods in Morton I think they said his name is Anthony something im a truck driver and i 've only seen him twice since i've been making deliveries there and the first time and yesterday evening he smelt of marijuana. I have a problem that. It's wrong, I dont wanna have deal with someone under the freaking influence.

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Mr Magillicuddy2u
, US
Apr 25, 2012 3:06 am EDT

Man up, quit whining, and be thankful. Perhaps you should offer to work a week free just for the prvilidge of wearing their uniform!

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6:46 pm EDT
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U.S. Security Associates Lawsuit of discrimination

I had been employed with us security associates for alittle more then a year when while working for Factory 2-u clients, I was "laid off" for the simple fact that "client" was requesting male guard to pose more of a threat to the daily and hourly thieves. When I first started working with the company they never even completed a detailed background and hired me right away because they were in demand of employee placement. At the time I thought "cool" but now I know why. I was placed in a position where I was relieving an employee who failed to have respect for her fellow coworkers and basically got away with murder leaving post 30 minutes early and leaving the key to security vehicle in the vehical for me to find when I arrived on post. Her reasoning was that of she had to catch the bus, and if I couldn't come in early for her everyday then that was her only option. All the while the field supervisor and other upper management officials allowed this behavior to continue till it got so bad that the female threatened to physically violate me in a voicemail. Then and only then was this person "fired".
Shortly after that there was a "random background" performed. Supposedly on all employees, and the points came up on my driving record so I was pulled from that post after 8 months and sent to Delano Sears warehouse to set as a front desk receptionist. I would meet and greet all the employees and sign in all visitors. The job was cake, but the supervisor on the post didn't care for my obvious race. When the graveyard shifts were set up as random between the three shifts to make it fair ... I got stuck with all graveyard shifts then, after I was promised mornings ... I was sent to graveyards because no one else could do it. Mind you I was the only one driving up from Bakersfield. Then after 3 months I was in the midst of training two individuals... Which this made me think I was doing good, if the supervisor trusted me enough to train, but low and behold behind my back I was only training these individuals to take over my position. Therefore I was "phased out" of my own job! This was now the second time in the first year that I was being "laid off" from the same employer..
I was then found a setting post in back of a retailer watching stock that was left in an outside alley way. I was back on graveyard. This lasted for another 3-4 months. No complaints. When that job post ended or was better said "cut", I was sent to Factory 2-u in the ghetto. Now I am a white female 29 in age 170 pounds. I was unarmed and there to observe and report. I read the handbook and the rules of factory 2-u clients were conflicting. The client wanted me to follow suspects and chase them out of the store all the while clients lp management wanted me to check reciepts and staystanding up front of the store at all times. At this time there was a new field supervisor-- who cared less say or do ###! When the client only paid for one guard supervisor left one with me for about three weeks of payed train. When I didn't need any training. Plus this individual would write in hours he wasn't even working and get paid for over time he didn't even work. He was robbing the company blind but hats what the company deserved for not checking. Ha ha ha.
About 4 mos into this post, mind you client managmebt and guards are to work together and notify one another of suspicious acts within or around the areas. One Friday night a black male came Into the store and stuffed a bag with shoes, he left the shoes in the back for another male to pick up..Factory 2-u Managment was aware of this and did not fill me in. The black male grabbed the bag and walked out. When I asked the male "are you planing to pay for your purchase!?" he replied back "are you Trippin ###!" then he took off running. The client wanted me to chase after him. I just started laughing. And said that is against post order commands with us security. For insurance pourposes I am not to chase follow or invade another individules privacy due to being negligently sued. Long story short, for the fourth time I was being laid off... This time to apparently not upholding the needs of the client. Which this excuse later turned into being laid off due to clients request of removal and request for a male guard. Which is sexually Discriminating, and I soon after filed a complaint with fair employment and was rewarded for half of what I deserved out of court! DO NOT WORK FOR THIS COMPANY!

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10:44 pm EDT
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U.S. Security Associates EMPLOYER ABUSE

WELL I'VE BEEN WORKING FOR THIS COMPANY (U.S. SECURITY ASSOCIATES) FOR ALMOST A YEAR NOW, LIKING A YEAR. (SIGH) WERE CAN I START. LIKE THE WOMAN SAID EARLIER, SOON AS YOUR HIRED YOU WORK THE SAME DAY OR NIGHT. I HAD JUST DROVE FROM JACKSONVILLE AND WAS TIRED AND HAD TO TURN AROUND AND WORK. SOON AS I GOT THERE THEY JUST PUT ME TO WORK. I HAD TO LEARN HOW TO DO THINGS ON MY OWN AND OR ASK PEOPLE HOW TO DO THIS OR THAT. THESE PEOPLE ARE SO UNORGANIZE. I OFTEN GET MIXED SCHEDUALS WHEN I WAS AT THE DOLLAR GENERAL. NOW THAT IM AT WAL-MART ON 13TH, THE SCHEDUAL IS OKAY. HOWEVER, THEY DONT
PAY ME EVER FRIDAY...IF YOU GET ME. THEY PAY ME SOMETIMES FRIDAY, SATURDAY, MONDAY, YOU NAME IT. BUT IF I EVER GET EVICTIED...YESS SIR REEE A LAW SUIT WILL BE ESTABLISHED. THE PLACE ME AND MY WIFE STAYS NOW (SMH) THEY DONT PLAY. ALSO YOU GET THE " HE SAY SHE SAY" GAMES ALOT. GET COMPLAINTS AND NOT KNOWING WHAT THEIR TALKING ABOUT, BUT THEY COME TO YOU ABOUT IT. HOWEVER WALMART ARE JUST WICKED ANY WAY...LOL SO UMM ANYWAYS. IT'S CRAZY. LIKE TODAY IS WHAT...APRIL 15, 2011 AND TODAY IS PAYDAY. ME AND MY WIFE OWE PEOPLE AND NEED GAS AND HAVE THINGS TO DO...AND...THE CHECK? IT'S NOT HERE. SO I UNDERSTAND THE PAIN YOUR GOING THROUGH.I JUST DONT THINK I WILL BE HERE 3 YEARS. PRAY NOT. OH AND THE TRUCK..ALWAYS IN THE SHOP OFF AND ON.PEOPLE SHOW UP LATE TO RELEVE YOU, IT'S...(SIGH) TIRING, BORED, AND JUST ADDITUDE, ADDITUDE, ADDITUDES. SAY IF THE CAR BE DIRTY THEN YOU GOT TO PAY WITH YOUR OWN MONEY TO CLEAN THE CAR, ECT.

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Jeremiah07
, US
May 11, 2011 2:52 am EDT

i dont speak ebonics so no i dont feel u or understand what ur trying to say

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8:41 pm EDT
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U.S. Security Associates Unfair Treatment of Employees

Husband use to be a Patrol Supervisor for over 3 years and has never had a raise - they added more responsibilities on him but never any money. Still making $10.00 hr. Also, when he had to go p/u company vehicle 1/2 hr away then drive to the first site. He was never compensated for that time. He also was never compensated for driving the company vehicle from site to site. Only on the arrival time. That is not legal. They also made him cover different sites at various pay rates even though he was up since 8 in the morning and working all day long. They even made him work the overnight shift because he couldn't find anyone to fill in. A person cannot get by on just 3 hours of sleep a night and function normally, especially when the work is driving all the time. My husband had to put up with verbal and emotional abuse from the branch manager all the time, especially when the branch manager couldn't get his way. The benefits actually sucks - they don't pay for anything. They wouldn't even cover an MRI. All we can say is stay away from this company If you file for unemployment or worker's comp "they will fight you all the way" as the regional manager has said.

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KrystalLock
, US
Jul 26, 2017 2:35 am EDT
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I was forced to resign due to treatment. When I when to management about the conditions and treament, they stated I was making excuses. Once my supervisor found out I called, he threaten to fire me. I would still call and management would not return my calls. I cal the ethics hotline which solved nothing. The employer never responded to the case. Now I am left, with out the employment.

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flyboy223
, US
Mar 07, 2018 5:09 am EST

We are dealing with this same [censor] with the Stockton, CA branch. I work at a Amazon facility and they have been lying to us since January of 2017 about pay raise, us not getting paid correctly, branch not answering calls and WAY more! and on top of all that they just gave us a raise a week ago and have already taken it back for no reason, stating budget cuts. [censor] U.S SECURITY!

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Chacarita
, US
Jun 06, 2016 3:00 am EDT
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Lance brewer district manager runs a bery poor program at the company. He has people training that dont want that job and barely skim over policy and procedures. When there is a large turn over it cant always be the new employee. It has to be poor management and poor training. I saw people with years of experience and that were let go before probation was done and no problems were brought to the employees attention either. Just good bye. EXTREMELY NON PROFESSIONAL

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Luke Yznaga
, US
Jan 29, 2016 4:09 am EST

I agree. had problems with a supervisor named Butler in the Kraft and Con-Way trucking, in Winchester, Virginia. when I quit, I was not paid t all. I also think they are stealing from Conway and not really guarding the place and taking the food from the refirgerators of the employees there. But who will listen to me? If I contact Con way or Kraft, they will dismiss me as a disgruntled employee.

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Jonh williams
Ontario, US
Mar 29, 2015 10:23 pm EDT

This company is the worst i have work for. The operation manager is the worst if any one can say their operation manager is bad you haven meet John William is a the worst. I challenge anyone that can beat that. Every time he opens his mouth the only thing that come out it lies. People beeeeeeeeeeeeeeeee very carefull please dont work for this company they dont treat you well they have no respect toward the guards.

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Miguel Matute
Miami, US
Dec 26, 2014 10:41 am EST
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i was hired by US Security Associates on Dec. 23 of 2014. While i was having my interview with one of the managers whose name is Andrea, i heard this other US Security manager talking on his cell phone, screaming, and cursing out an employee. This manager whose name i don't really know, was disturbing my whole interview to the point that manager Andrea has to closed her office door. Minutes later after he got done cursing this employee, he abruptly pushed Andrea's office door and threw a pile of paper work over my head that almost heat me ! The point being is that, on Dec. 26 of 2014 i called the office to let them know that i had a car problem. Well, unfortunately the person who answers the phone and i expected to be professional at all times was the same manager that was treating his employee like garbage the day of my interview. Of course, he treated me the same way, like trash. All i wanted to tell him was that i was not going to be able to make it on Monday when he started to go off on me on the phone. After seen and heard this manager talking this way with an employee of his and now to me, there is no doubt that he gets pay for doing this ! Now i have no job because he gave me no choice, but to return my uniforms. Not even relocation to a closer place so, at least i could find my way around or something.

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Mike bernard
Fallon, US
Jul 06, 2014 2:52 pm EDT
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US Security is the worst of the worse. David Floyd is the project manager at the Amazon facility in fernly nevada. A total alcoholic with no morals. The branch manager John Mc Neil is just as bad. The guards at Amazon take all kinds of abuse. Floyd comes to work most of the time hung over and takes it out on the guards. WARNING. Don't work for them out of their sparks nevada office. They are crooks .

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Mr Magillicuddy2u
, US
Apr 25, 2012 3:13 am EDT

They must pay for travel from site to site, it's called the Portal to Portal act- it's Federal law.

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Current Employee #1
New Castle, US
Mar 29, 2012 7:40 am EDT

I work for this compmany now in delaware and I find that to be true. The company is also racist and don't really care for the employees that work for the company. When you call to speak with somebody in the office they are always in a meeting. Your giving their voicemail or told somebody will call you back and you NEVER recieve a call back. This company is very bad. When you have a complaint your told in their on words to deal with it or we'll find somebody else to do the job then your out of work for a LONG TIME. this company is unfair.

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wolfgang239
, US
Mar 24, 2011 1:38 am EDT
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most security companies pay rate is based upon the post. Ive seen it many times that a company will put out "now hiring, paying 12.00hr" adds... but what it does is get you to get hired, they put you at the 12.00 post for a week...then move you to a 10.00 or less post... that 12.00 post is a draw... its only meant to get warm bodies on a post.
Most states have a law that require you to have a minimum of 8 hours between shifts, if that company is not doing that (supervisor or not) then you may need to speak to your states labor board.

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U.S. Security Associates Unfair Treatment

I must preface this account with the following details: Unfortunately, due to the economy, I have been an employee for this company for over four years. I do not have any written reports against my name, and I have recently provided my two-week notice of resignation. Although I have been unfairly treated in the past by this employer, which includes upper management, I decided to extend courtesy by providing a two week notice of my resignation. However, this courtesy was failed to be extended back to myself, and I was told to not complete my remaining balance of working days. I was appalled by the audacity of these individuals to choose for me to not complete my final employment dates.
Feel free to research this company; they have numerous complaints against them, sexual harassment lawsuits, and poor employee reviews. I am shocked that more clients do not terminate their contracts with U.S. Security Associates, INC. and switch to a more quality service provider. U.S. Security Associates Inc. hires just about anyone, and I mean ANYONE. The company provides poor benefits, little to no promotional opportunities, no raises, no incentives or positive feedback for its employees to provide quality service.
Furthermore, management lacks professionalism. Numerous employees have been subjected to their valid complaints being ignored, to passive aggressive behavior, to unfair treatment, and to feel as if they need to settle for such injustices! While working for this company over the years, I have witnessed good employees being wrongfully terminated while other employees who happened to be favored received preferred treatment! It became blatantly apparent that in order to "succeed, " one needed to place his morals on the backburner, turn a blind eye to bad behavior, and placate poor management.
When is enough actually ENOUGH? Current and previous employees of this company need to UNITE and have a voice. Voice your dissatisfaction, proclaim NO MORE, and stand firm in your beliefs that every employee is ENTITLED to fair treatment, to have his valid concerns addressed and rectified, and to be respected. Individuals need to be held accountable for bad behavior, and management needs a complete re-structuring from ground up!

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Brdkey
Salisbury, US
Jan 17, 2015 10:54 am EST
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Couldn't agree more. Salisbury, NC is the same way.

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Stephanie popplewell
Baker, US
Apr 30, 2011 6:51 pm EDT

Us security in Bakersfield Delano shafter and Los Angelos sucks ###!

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just4real
Philadelphia, US
Mar 18, 2011 9:29 pm EDT

www.securitasjobs.com

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U.S. Security Associates WRONGFUL TREATMENT OF EMPLOYEE'S

I HAVE BEEN WORKING FOR U.S. SECURITY FOR ABOUT 3 YEARS NOW AND I CAN HONESTLY SAY I HAVE NEVER SEEN A COMPANY RAN IN SUCH A POOR MANNER IN MY LIFE. I CANNOT BELIEVE WITH ALL THE WRONG THINGS GOING ON IN THIS COMPANY THAT THERE HAS NOT BEEN SOME KIND OF INVESTIGATION PUT IN PLACE. YEAH THERE A BIG COMPANY BUT WHATS RIGHT IS RIGHT AND WHATS WRONG IS WRONG. THEY HAVE SO MANY LAWSUITS AND SO MANY COMPLAINTS AGAINST THEM ITS CRAZY.
WHEN I STARTED WITH COMPANY THERE WAS NO TRAINING IT WAS JUST "YOUR HIRED I NEED YOU TO START TONIGHT!" WHEN I WAS AT MY FIRST SITE I SEEN SOME STUFF THAT I COULD NOT BELIEVE. THE POST ORDERS FOR 1. THE THINGS THE GUARDS WERE TOLD TO DO WERE RIDICULOUS AND I BELIEVE AGAINST THE LAW LIKE WE HAD TO DO PLUMBING, ELECTRICAL, DRYWALLING, PLUNGING TOILETS, CHANGING LIGHT BULBS, CLEAN UP SPIDER WEBS, MOP UP SPILLS AND PUDDLES OF WATER AFTER IT RAINED. ALSO WE WERE NOT ALLOWED IN THE BREAK ROOMS OR LOBBY AREAS WE HAD TO STAY OUT SIDE REGUARDLESS OF THE WEATHER. WE ALSO HAD TO HANG UP FLAGS ON UNSAFE AND UNLEVELED DRIVE WAYS. I HAVE SAW GUARDS FALL ALL THE TIME. THE LIST GOES ON AND ON. I HAVE TRIED TO TALK TO THE SUPERVISORS OF THESE THING BUT I WAS TOLD "IF I WANT TO KEEP MY JOB I SHOULD BE QUIET BECAUSE THERE'S ALWAYS SOMEONE TO REPLACE YOU!". SO I KEPT QUIET IN FEARS OF LOOSING MY JOB.
SO HERE I AM ABOUT 3 YEARS LATER STILL WITH THE COMPANY. AND I KNOW WHAT YOUR THINKING! WHY ARE YOU STILL THERE? WELL WITH THE ECONOMY THE WAY ITS BEEN I REALLY DON'T HAVE A CHOICE INTILL THINGS GET BETTER. BUT DURING THIS TIME I HAVE SEEN THIS COMPANY AND ALL ITS WRONG DOINGS GO FROM BAD TO WORST! I MEAN REALLY BAD. HERE ARE SOME THINGS THAT ARE GOING ON AS WE SPEAK. 1: WE ARE DOWN TO 2 SUPERVISORS TO DO SITE CHECKS FOR ALL OF SAN DIEGO COUNTY AND 1 SUPERVISOR THAT IS A GHOST BECAUSE THEY DON'T HAVE A POSITION FOR HIM SO HE STILL IS A SUPERVISOR AND GETTING PAID SUPERVISOR WAGES BUT IS ON THE DOWNLOW HOW IS THAT LEGAL? THEY ALSO HAVE TO WORK 12-14 HOUR DAYS BUT GET PAID ONLY FOR 8. NOW I KNOW THATS NOT LEGAL BUT THEY GET THREATENED ALL THE TIME IF THEY TRY TO LIST THIER HOURS. 2: OUR NEW OPERATIONS MANAGER (GERRETT BROWN) SHOULD HAVE BEEN FIRE AND ARRESTED ALONG TIME AGO. THIS GUY BEING A SUPERVISOR AT THE TIME WAS CAUGHT ON WAL-MARTS CAMERAS STEALING THE REG TAGS OFF OF A COMPANY VEHICLE AND PUTTING THEM ON HIS PERSONAL VEHICLE. THATS A FEDERAL OFFENSE. BUT INSTEAD HE GETS DEMOTED TO DISPATCH AND THEN A FEW MONTHS LATER PROMOTED TO OPERATIONS MANAGER. WTF! WELL I GUESS BEING BEST FRIENDS WITH OUR LEAD OPP MANAGER (DANNY SOLA) HAD SOMETHING TO DO WITH IT! 3: THE OFFICE IS LIKE FORT KNOX THIS BECAUSE THE OFFICE IS DOING SOME MANY CORRUPT THING THAT THEY DON'T WANT ANYBODY JUST WALKING UP IN THERE. IF THERE IS ANY ISSUES WHICH THERE IS ALOT OF YOU HAVE TO CALL AND MAKE AN APPOINTMENT. AND MOST OF THE TIME YOUR APPOINTMENTS ARE NOT EVEN LOGGED OR CANCELED. IF YOU GO OVER THERE HEADS AND CALL COORPERATE WITH YOUR ISSUES BECAUSE WE CAN'T EVER TALK TO THEM YOU WILL GET SOME KIND OF DISCIPLINARY ACTION AGAINST YOU OR TERMINATED. 4: THE MANAGERS AND SUPERVISORS THREATEN US ALL THE TIME WE ARE CALLED NAMES, OUR PERSONAL BUSINESS IS TOLD TO OTHER GUARDS, AND YES THERE IS ALOT OF SEXUAL HARASSMENT. 5: THERE ARE NEVER ANY KIND OF ANNUAL REVIEWS OF ANY SORT. AND THERE ARE CONTRACTS THAT I HAVE READ MYSELF ABOUT SOME SITES THAT REQUIRE REVIEWS TO DETERMIN A WAGE INCREASE OR NOT AND THEY DON'T EVEN HONOR THEM. LIKE I SAID BEFORE THE LIST OF ISSUES GO ON AND ON.
THE THINGS I HAVE LISTED IN MY COMPLAINT ARE VERY REAL. THERE ARE HUNDREDS OF ISSUES WITH THIS COMPANY. I KNOW SOME ARE YOU NORMAL EVERYDAY EMPLOYEE GRIPE BUT MOST ARE THINGS THAT ARE ILLEGAL IN THE STATE OF CALIFORNIA AND THEY SHOULD BE INVESTIGATED.
ALOT OF PEOPLE LOOK AT SECURITY GUARDS LIKE WE ARE NOTHING AND THINK OUR JOB IS A JOKE. BUT THEY ARE WRONG! WE ARE THE ONES KEEPING YOU SAFE WHILE YOUR AT WORK, AT HOME, AT THE MALL, AT THE GROCERY STORE, AT A BALL GAME, AT A HOTEL OR MOTEL, AT THE CASINO, IN A PARKING LOT, ETC! WE WORK HARD AS SECURITY GUARDS AND ITS SAD WHEN WE GET NO RESPECT FROM PEOPLE BUT ITS EVEN WORST WHEN WE GET MISTREATED BY OUR OWN EMPLOYER.
IF YOU ARE READING THIS AND YOU ARE LOOKING FOR A SECURITY JOB I DO NOT RECOMMEND APPLYING AT U.S. SECURITY ASSOCIATES. THEY ARE CORRUPT, UNORGINIZED, UNPROFESSIONAL, RUDE AND THEY WILL TAKE ADVANTAGE OF YOU.

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Robert Zouse
, US
Aug 31, 2018 2:53 pm EDT

WOW ! Thanks for all the input about this company, and I have seen some of this stuff in other security companies. But this blatant abuse of employees, I could never work for them ( I'd knock somebody out and say they tripped ) I have all the cards, and have worked security job's & contracts for 18 years off & on. I won't tolerate being mistreated, nor have I ever mistreated anyone working for me. This company sounds like it is owned by the Clinton Foundation.

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JohnnyDraper2011
, US
Oct 26, 2017 2:28 pm EDT

I was with them almost 17 years hurt my self back in 2015 was out 4 months they took me back knowing I have two screws in my ankle and I was told that we don't get breaks. I did state by ADA law I have to have a break. Well two days after I stated that I was moved to another site where I had to walk and check 18 wheele's busy place well I lasted 4 hours at that site they new I could not make it there to much on my ankle do to the screws in my lower ankle by the way are in there for life. So with all that said I called the office and told them I cant walk that much on my ankle O and guess what no breaks at the site they moved me to. * hour days should be 2 15 minutes breaks and a half hour for lunch. Almost 17 years I never was given a lunch break here in Ma. So any lawyer out there want to pick up my case contact me JohnnyDraper2011@gmail.com

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concerned-guard
Fresno, US
Apr 09, 2012 12:02 pm EDT

To All U.S. Security Associates employees. Listen up, first you are in the security industry which is nothing but a "song and dance" business who takes advantage of everyone. Anyone who works for any security company in California, regardless who it is, you will go through the same problems. The way I look at it is one of two ways, first you either except the abuse you are being delt with or you start using all the legal channels to file complaints and suits against the company. I know how hard it is to find adequate employment in this economy, but you have to either accept the hand your delt or change it. People who stay with a company as long as some of you and haven't done anything about the abuse and mistreatment, you're the ones who need to be blamed. If you want to hold U.S. Security Associates accountable and get all the money you are owed, than contact a labor attorney about filing a class action lawsuit. Most labor attorneys will take this case on a contingency basis. As for filing complaints with BSIS and the California Labor board, good luck, neither agency could care less about what is happening to you. Both agencies will tell you to contact an attorney. Here is my advice, keep copies of all your time logs and make sure you turn in all your hours you worked regardless what threats are being made. There is an old say, "He who has the most paper work wins." By keeping track of all your hours and uniform receipts you will have a stronger case. The California Labor laws state that an employer who requires a specific type of uniform such as security must provide all parts of the uniforms except the boots. This means shirts, pants, badges, etc. Also, in the California, if a security company is requiring all security guards to provide their own equipment such as an Armed Guard, they have to pay you double the state minimum wage or they have to provide the equipment themselves. I do not remember the exact statutes on these matters, but I recommend to contact an attorney and file a suit against the company. To be honest, the only way to stop security companies from abusing and taking advantage of security guards to create a Union. Some states are already doing this, or contact different Unions to see if there is a way they can incorporate private security into their existing Union. The only way to change the problem is by fighting the problem and if you lose your job along the way, so be it. Either fight the fight, or shut up and stop complaining about it.

LinusOno1
LinusOno1
Becket, US
Feb 25, 2012 6:28 pm EST

Sounds like ejack from my3cents.

English Ian
English Ian
, GB
Feb 22, 2012 1:22 am EST

jesus... after waiting since August for a response on this site you pop u and discuss your rest room habits! LMAO... Wot a ### !

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U.U. S. Hater
Escondido, US
Feb 22, 2012 1:11 am EST

This company is a joke the govermant should envestagate them. During many of my shifts I would call and ask for relief from my post to use the rest room, I would wait on average of 4 hours sometimes my whole shift before I was relieved. You sign your rights to eat off post away, but they do not allow you to eat at your post. They cover up negligent distarges from firearms so that they can keep there client and constitly lie to their clients about vital things that would hirt the company.

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Nobelsensei
san fran, US
Aug 27, 2011 1:46 am EDT

Worked for this company for about 2 years; currently, they have a class action suit against them for denying meal breaks to employees; still in the courts, but if you feel that you've been abused in any way by U.S. Security, then, contact a good local employment law firm and you can file a suit for any abuses or or file with the labor board to get unpaid back wages. You worked hard for your wages, so ensure that you get paid in full; don't be a passive victim. The squeaky wheel gets the oil...

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momoneymo
Gainesville, US
Jul 15, 2011 1:47 am EDT
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Jack, contact the IRS and inform them of his lies, and then head to the labor board, and let them know he owes you money for work, and he refuses to pay you.

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momoneymo
Gainesville, US
Jul 15, 2011 1:45 am EDT
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Jay, start with the IRS, and inform them he is lying about how much he brings in a week.Next, go to the labor board, and file a complaint about him still owing you money. Next, pray and have faith that God is going to help you out with this. Good luck.

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MAD-AS-HELLAND NOT GONNA TAKE IT
Miami, US
Jul 05, 2011 12:28 am EDT

I will address JACK BRAND, in turn here; Jack-these wages are really marginal-and it sounds like you are working for a "tight-wad pig" of a client! THESE CLIENTS SELDOM COMPROMISE AND TOSS A BONE TO THE EMPLOYEE, OR GUARD. TO TAKE THIS RAFT OF PAPERWORK AND CHARGES TO THE LABOR RELATIONS BOARD WOULD TIE UP A LOT OF TIME-AND MAY GIVE YOU LITTLE-IF ANY-SATISFACTION. THE JOBS ARE STACKED AGAINST THE LOW WAGE WORKERS UNBELIEVABLY- AND IT IS ESPECIALLY HURTFUL IN DOWNTURN ECONOMIC TIMES. THIS DOESN'T HAVE TO BE-AND THE EMPLOYER CLIENT SHOULD KNOW IT IS WELL WORTH HIS EFFORT TO EXTEND A FEW DOLLARS AND FORM A RELATIONSHIP WITH THE HELP-BUT OFTEN, THEY DON'T SEE IT THAT WAY. THE AGENCIES OUTSOURCING, AND THE CLIENTS OFTEN SEE THE GUARDS AS DIXIE-CUP IMMIGRANTS, OR SUBSTANDARD AND UNEDUCATED TARGETS THAT CAN BE ABUSED. IT IS NOT A NICE WORK-PLACE ENVIRONMENT!

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U.S. Security Associates - unfairly terminated

my husband worked for the company us security for 2 years and then left the company for family reasons then he got rehired on august 2008 and got terminated on march 2009. the reason that he got terminated because they told him that he was calling in too much sick, and they dont understand that he is diabete, there is a law that says that people like these...

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U.S. Security Associates Guard Rude and Surfing web on the job

THE SECURITY GUARD BY THE NAME OF GEORGE THAT WORKS IN SONY STYLE IN ROOSEVELT FIELD MALL. IN GARDEN CITY NEW YORK.

I WAS A BUYER FOR SONYSTYLE UNTIL I RAN INTO GEORGE. I REFUSE TO BUT ANOTHER SONY PRODUCT AS LONG AS HE WORKS THERE.

I WENT INTO SONYSTYLE IN ROOSEVELT FIELD MALL TO PURCHASE A $3000 LAPTOP WHEN ENTERING THE STORE THE SECURITY GUARD WAS SURFING THE WEB ON YOUTUBE.COM WHEN I TOLD HIM I WANTED TO LOOK AT THE LAPTOP. HE GAVE ME THIS "HUFF' AND THIS "ARE YOU KIDDING ME LOOK" AND WISPER "FINE" AND WALKED AWAY.

I DO NOT NEED TO BE TREATED LIKE THAT WHEN I AM A PAYING CUSTOMER! AND IF IM NOT MISTAKEN SECURITY GUARD SHOULD BE PROTECTING THE STORE NOT SURFING THE WEB AND PISS OFF CUSTOMER!

SONY STYLE YOU NEED TO GET RID OF THIS SECURITY GUARD I AM TELLING YOU NOW IN THIS DESPERATE TIMES YOU ARE LOOKING CUSTOMER EVERYDAY BECAUSE OF GEORGE!

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whistle-blower
, US
Feb 04, 2011 8:34 pm EST

I agree. The management is some of the worst I have ever seen. I have seen supervisors modify reports as not to get in trouble. Also illegals allowed to enter sites that have sensitive government projects.

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12:31 pm EST

U.S. Security Associates Job scam

Unless you're willing to spend money to make money for security officer positions don't waste your time. After arriving at a point of being hired and during the hiring interview I started hearing a whole lot of "oh, by the way". For instance, oh by the way you'll need to pay us 100 dollars for training for WA state certification. And oh by the way we'll need to take another 35 dollars out of your first two paychecks for another ambiguous charge. And oh by the way the full time position offered online is really a part time weekend position for right now and we'll see if we can find something more. In case you aren't familiar with benefits that means the benefits they advertised to pay at 90 days they won't have to pay because you accepted part time employment. Also the 13.50/hr position at North Bend is just the bait. All of their other positions are 11./hr and once you're hired you are obligated to work any of their sites. This company should be investigated for deceptive hiring practices because people looking for a jobs don't have time for "Oh, by the way".

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Bee Girly
Phoenix, US
Jan 15, 2023 5:05 pm EST

I worked for U.S. Security for years and the office staff in Jenkintown Pa are such a JOKE!

One H/R Manager, Victor Lay is hated by everyone who is unlucky enough to be hired there!

The Account Managers only hire young females and / or friends and relatives! Truly a triple-trash

outfit with very LOW paying sites! Also, I worked at sites where I had to drive the company truck, and they provided NO insurance info and the vehicle was left up to me or any staff member, to keep that barely running old trash truck running and when I had to call corporate for help with the truck issues, I was repeatedly told by the boss, "It looks to me like you are on your own!" Really?

The U.S. Security supervisors who finally did come to do site checks, only showed up to screw the

females who were employees! A real disappointment of a very low quality trash company!

SO glad to kick the U.S. Security dust off of my shoes once and for all! Security company! HA!

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wbsimsjr
Hagerstown, US
Feb 07, 2011 12:21 am EST

I was hired by the Hagerstown, MD 'Branch" to work a Christmas Job.. great money.. but I had to spend 17hrs in my own vehicle.. but at 19.50 it was good for the bank account.. that was December 25th... As 2011 began and I called the "Administrative assistant" I always got a run around or "OOO we have to get some new forms .. I'll Call You..". Jobs were offered at 8 bills an hour.. that most decent security companies would get more $$ for the staff for having to do.. I.e. using your own vehicle for the entire shift [temp assignments] or require a Shack... the disgusting part of it.. the client was UPS.. having been an admin for another East Coast Staffing Co.. I know that USA simply underbid on the contract figuring they will staff it with those 'hard hit' for employement. LOL the Walmart Contract that I worked hadn't been fully staffed until the 24th!

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THE COMPANY LIAR
Bandera, US
Sep 14, 2010 12:35 am EDT
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When I was hired I left a goft cat position for a job at U.S. Sesurity promised a golf cart at my post. I ended standing up my
feet to the point of pain on my feet that I could not sleep at night. I had a foot problem for years but avoided jobs that I
would have to stand. I ended up seeing a podiastrest(foot docter} and I hate doctors to see him. As far as I am concerned U.S.
Security outright lied to me. I am a member of pre-paid legal services about this. I was told they had that legal right if
though it is is lie. I ended up spending alot of money on my feet to avoid the terrible pain that I have encountered. I should
not have had to spend any money on my feet. This standing also put me on musle relaxer because standing on my feet
caused arthrical, loss of motion, and pain which is because of their lie to me on the interview.They said your are using T"3s
which was made for police officers standing on my feet for hours.

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Coltmiguel45
San Antonio, US
Nov 05, 2009 5:09 pm EST

so true, i used to work for us associates security in san antonio. it's ###. they make you think that your heading for a big time career, but they charge you bunch of money to get started. i was hired in feb of 2008, i was working at the malls of la cantera.at the time la cantera was the only high paying job, like 10.00 an hr and if you lost your postion, oh well, they made you deal with it. sad but true. if you see any aversting ads in san antonio for full time assume it's only part-time.. a father who is strugging for his family thinking he'll be getting a better paying job is trick into nothing.. i strongly recommed only one company with price security.. price protective services will take care of you and your family..

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