There is a female emplyee named Joanne who is clearly a racist and also extremely rude. I and numerous friends have had problems with her over the last several years. We have filed complaints and are told we won't have problems again or she'll loose her job. She will be nicer for a few weeks but then problems start up again.
This women should not be in a position where she deals directly with the public.
Most of us are now going to other branches just to avoid her which cost more in both time and money.
If you mention her to any PO employee at any branch, they all roll their eyes because they have heard about her treatment of customers.
She needs to be removed from her position but I guess the union protects her...