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us Patriot card Complaints - deceptive marketing practices

Review all us Patriot card complaints

us Patriot card

Posted: 2008-05-05 by Dave Purgason [send email]
deceptive marketing practices
Complaint Rating:  100 % with 2 votes
Company information:
US Patriot Card
California
United States

I remembered getting a telemarketing call and agreeing to have some stuff sent to me: Liberty Fun Pass, US Patriot Card, and this PRM or PME Health Options Stuff. Was charged 19.95 twice, and then $49.99 for the Health Options. Couldn't get a hold of them until I found a number next to the charge amount on my bank statement online: 866-397-3065. Call them and you'll get right through to a live person. I was able to cancel the memberships and given a confirmation number. The 49.99 amount is being investigated and I was promised a manager would get back with me after researching the phone logs and the phone call, which was supposedly taped.
Comments United States Telemarketing
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Comments

177 days ago by Joyce Wilson [send email]
Same thing w/us. Our account was charged and we were told they wouldn't refund. I called again and told them we did not use any service because my husband's job has his own insurance. She immediately spoke to a supervisor and said they would send a termination form in the mail and we had to complete it front and back to get a refund. I was upset, but was adamant about continuing to contact them until we received a refund.
177 days ago by Jay Dismas [send email]
These people are crooks. During one call the Patriot card people denied any affiliation with the Liberty Fun Pass people. The original call (to my cell phone) from the moronic telemarketer (she said it comes with all the ammities) (amenities??) the call was disconnected before I agreed to anything. My card was charged anyway.

When I called the company I was informed that they are in Westbrook, Maine. Funny, I never sensed a New England accent. The Contact info at the bottom of the page says both are in the same ovvice in Washington, DC, It was only after three calls and a threat to call the Better Business Bureau that I was transferred to a supervisor (Johnna) who took care of the matter and I got my refund a few days later.

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