US Metal Buildings
reviews and complaints

The guy saying that this is a great company is one of the Rack family or friends ! don't believe this ### they are total Crooks and will take your money! they were hit with a Class action Suit for a million plus $$$$$$ and I was lucky to get back 1109.00 out of 1500.00 they Stole from me ! The Rack family owns and runs these fake Scummy Businesses with 60 different Names! Do NOT even talk to these POS unless you want to have your $$$$$ taken with no return! Run from them as fast as you can! deceitful Scammers that pray on the weak, poor, old people with limited incomes, churches ect. They are Thugs that live in 10 million dollar houses in Florida from RIPPING PEOPLE OFF! one day KARMA will make them Pay for there Evil Ways!

Great company the reviews are not accurate if you listen to the people on the phone they are very detailed and very helpful. I don't understand how people get mad when they fill out the forms because you have to know that someone will call you. If you aren't ready to buy than don't fill out the contact me form that simple. My building is perfect it's exactly how I want it

IMPORTANT, I am a metal building GC Licensed in GA. I want the public to be warned when buying from shell metal building companies that promise and don't deliver. Just tried to help a purchaser who purchased a building from US Metal Buildings in FL. General Steel, US Metal Buildings, Future Steel are not pre engineered metal building manufacturers. Important, Only buy from national known companies like American Building Company, Nucor, NCI Building Systems, Metallic, Star, Ceico, Varco Pruden, Butler etc. Also, visit the MBMA (metal building manufacturer associations) website and make sure the company you are dealing with is a MBMA member and certified. If they are not on the list leave them alone. The shell companies furnish NO stamped engineered plans for permits even though they X out for permit. These are only computer generated drawings that are worthless for permitting. Without the professional engineers stamp on the plans they are nothing but trash. They have a building full of lawyers who work to take your money. You have been warned. D. Hodges Metal Building GC

*********BUYER BEWARE*******Government Actions The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.As of March 27, 2015, the Florida Attorney General's Office Reaches Settlement with Florida Building Companies.More than 500 consumers will receive approximately $500, 000 in restitution under a settlement agreement between Attorney Generaland several Florida metal building companies. The Attorney General's Office reached an Assurance of Voluntary Compliance with U.S. Metal Buildings Corp., U.S. Building Systems Corp. d/b/a U.S. Buildings; International Buildings, LLC; and their principals. The metal building businesses manufacture and sell custom-made or prefabricated steel and metal buildings from their South Florida offices, which consumers then assemble themselves. According to complaints received by consumers, the businesses engaged in deceptive high-pressure sales, unilaterally canceled consumer contracts, refused refunds to consumers and misrepresented material facts pertaining to the sale.The metal building businesses cooperated fully with the Attorney General's investigation.By agreement of the parties, U.S. Metal Buildings Corp., U.S. Building Systems Corp. d/b/a U.S. Buildings, International Buildings, LLC and their principals will refrain from;* Making misrepresentations and false statements in any communication with consumers;* Providing terms in telephone sales calls different from those in written agreements;* Unilaterally canceling consumer contracts;* Reporting consumers to, or using collection agencies; and* Violating consumers' three-day right of rescission.In addition to the agreement to adjust its ongoing business practices, the companies and their owners will pay restitution to consumers who have lodged complaints against U.S. Metal Buildings Corp. and its related entities. http://www.myfloridalegal.com/newsrel.nsf/newsreleases/25CF166593C91CFF85257E15005931E7For further assistance please contact:Office of Attorney GeneralState of FloridaThe Capitol PL-01Tallahassee, FL 32399-1050Telephone Numbers 850-414-3300Florida Relay/TDD: 800-955-8771Florida Toll Free: [protected]http://myfloridalegal.com - See more at: SE Florida BBB, or just Google " US Metal Buildings, Attorney General"
and you can read about the legal action the AG's office had to take against them. You can read the Agreement by Googling" Assurance of Voluntary Compliance, Gary Rack".

You should contact the Florida Attorney Generals Office and file a complaint.
Myfloridalegal.com
In March 2015 the Florida AG forced US Metal Buildings to payout $500, 000 to past customers for various reasons. You can read the article on the AG site or the SE Florida BBB site.

The only way to get justice and shut these crooks down is to file complaints with the Florida Attorney General's office.
myflorida legal.com
This company signed an agreement in early 2015 saying that they would stop the deceptive, unethical practices...but it doesn't look like they have.
The AG made them pay over $500, 000 for past behavior, and if the AG decides that they have not stopped, they can fine them in the millions.
But to get something done, you need to file a complaint with the AG's office.
US Metal Buildings doesn't care about the Better Business Bureau ratings. They laugh at it !
It has no legal power over them, but the AG's office does.
You should google this. "US Metal Buildings Florida Attorney General" It will show you the settlement between them and the AG's office.
also google "Florida Attorney General Gary Rack" Rack is the owner of US Metal Buildings
Unless you have the money for a good lawyer ($300-$500/Hr ), your/our best hope is getting enough complaints filed with the AG's office.
The complaint can be filed on-line at the AG's website myfloridalegal.com

I too purchased a building from them, they gave me the same used car sales pitch.Lie no.1 was that i would recieve the blueprints in 2 weeks it took 2 months, lie no.2.I had to recieve my building within 90 days, but could recieve it earlier, nope waited 3 months to the day.
I also was not told i need to rent a forklift to off load the building, nice suprise.
Thank god i did not buy any of there other products roll up doors insulation etc..I found way cheaper online.
I did get the building and all the parts, but I could tell they are a shady bunch.

Well $h1t, i certainly wish i had read all this before buying from these crooks. I'm just beginning the issues with this co. Same stories as stated above. All I've paid is the initial 25% down, but have been waiting three weeks on the drawings" with floor bolt pattern. Lie after lie from "managers" and salesman alike, I think I might just bite the bullet and cut my ties before any more money is required.

Wish I had seen this before we ordered! Our situation is the same as all the above, but not only do they have $6, 400. their going to sue for the remaining portion another $6, 400. Has anyone out there taken them to court and won? Would love to know what worked.

I am a disabled veteran who lives in Texas. This Spring, 2013, high winds knocked down my awning and damaged my shed. My family said they would help with costs and I set out to find a building. I posted some information on line about my building needs and in an hour someone called me. They told me a big story about having to "offload" some building because one of their distributors in the Lubbock area was diagnosed with cancer and liquidating. They asked that if they could guantee 40% off and free delivery today if I would buy. I told them if I got what I wanted I would. These guys have it wired. They ask you what size building you want and email you a schematic to put down your dimensions and colors to send back. In the mean time, they send out by way of Fedex, Power Point drawings of a standard building sketch that is your size. Why? Because their contract/receipt says once you enter into an agreement with them, a percentage is NON-REFUNDABLE. Isn't that a kick between the legs? So they can lie and legally get away with it. In my case it was $3, 000 of my family's money for something I never received. I even called the Better Business Bureau, of which this company is NOT accreditied due to the overwhelming number of complaints, and they told me I'm out of luck. And here's the kick in the teeth, they guy I spoke to said he was going to "f--k" me because I cancelled! And in doing so would send my account to collections for ANOTHER $3, 000 and some change. I told the guy I was a disabled veteran and could not pay it. Then he asked if I was a Marine. When I told him no, he said I wasn't "s--t"! I guess that's OK these days. I'm still in shock that this happened in America. What happened to us folks? These guys need some powerful help OUT of the sales business! I can not believe they get away with such crookery and foul mouthed behavior. I'm sure they are laughing and very proud of themselves, but God has vengence for His people, and He will have the last laugh! BUYER BEWARE... STAY AWAY!

same thing happened to me- $9000 they have of my money, and I have NOTHING to show for it.

LET'S FIGHT TOGETHER for JUSTICE.

call me @ [protected]

We need to work together to expose this company for what they are. I too contacted them about having a carport delivered and installed. The structure that I wanted and inquired about was to be a metal open sided 8' wide X 7' tall X 21' in length. The price was under $1, 000.00. I am 74 years of age poor hearing and limited vision. The contract that I signed came to me via FAX the print was so small that it was difficult to read using a magnifying glass. The person I talked to was Ken Rolfe out of Tempe AZ was on the phone with me when the FAX came in he too was promoting a metal building that had no resemblance to the carport I had originally contacted US Metal Buildings about. Rolfe continued to talk with his high pressure sales approach until I signed the contract also giving my credit card number and returning it back to him also via FAX. The following day after getting a chance to go over the contract we tried several times to contact them to cancel the contract. Having caller ID I am sure that they were deliberately refusing to take my calls. I contacted Chase our Credit Card holder and told them to stop any and all payments from us to US Metal Buildings as the company appears to be scamming people. I then wrote a letter of cancellation to US Metal Buildings and sent it to their Tempe AZ address as well as to that of their headquarters in Florida. Since that time Chase Bank has also jumped on the bandwagon and have started adding interest to the now $2, 788.10 that US Metal Buildings is telling our credit card company that we owe them. The US Civil Code does have sections showing the rights that the consumer has against unethical business practices. If we get together we may very well be able to put a stop to their illegal operation. My email address is deerclan1@verizon.net my name is Robert.

My husband sent an inquiry into this company as we were looking for an estimate on a metal building for the fifth wheel. The salesman was a very smooth talker and promised things that sounded too good. What bothered us was he wanted an commitment then, not a day or two as this offer was only good for the time we were talking. We were told that the deal was only good in our state that day, and tomorrow it would be available in other states instead. To sweeten the deal, he promised that every time someone came out to look at the building, they would pay us and that within a year we would have paid off a good chunk of the building costs. My husband told the salesperson, he needed to check on things and would get back the next day if interested. The next day, both the salesperson and his boss both started calling both my husband's & my phone leaving messages saying they had come across a building that could be cut in half that would fit our requirements. We are not answering their calls, and they have called several times. Amazing that the offer that was good for that day only, is still good days after! This company is very pushy, and I feel things promised were too good to be true.

I too got took by this company.
They lied to me about the engineering. I was told the purchase would include all the plans to build the building. So I asked if they could rush the concrete plans so I could get the slab done because winter was coming and they said yes. After the plans didn't come for a few weeks I contacted them and they said they would send the plans right out. The came and there was no engineering for the slab. I contacted them and they said we don't do the slab engineering that's in your contract. So they had lied about it to get the sale.
They lied to me about the time it would be done and delivered. I told them winter was coming and I needed it quickly. They told me no problem but It took them twice as long to finish and deliver it than they said it would. Because of that we got shut down by snow and couldn't get it built for five months when the snow melted.
Some of the parts were wrong and they wouldn't do anything. When we went to assemble the building we found they had sent us some parts that wouldn't fit. When i contacted them they said to bad you took to long to contact us and the delay was their fault. We had to have new beams made to put this building up.
The nuts and bolts are of poor quality. Large amounts of the bolts and nuts don't even have threads so I am having to purchase more to even finish the building.
This is the second metal building I have purchased and am very glad I bought my other building from a more reputable company. I do not recommend U.S. metal buildings and will never use them again.

Thanks everyone for your honest posts. I was reany to buy a 40 x 80 shop from this company... but after reading all of these horror stories I decided NO F*ING Way... Sorry for all of you that got screwed by this company. I will buy from someone else. Thanks again, you saved me at least $25, 000.00.

On 2 Apr 2016, I requested information concerning purchasing a metal building for erection on our farm at above address. On 7 April 2016 I received a partially written quoted price for the requested building. The salesperson, Dillon Weber contacted me via telephone that same day to discuss the quote. I told him that it looked ok, but I was looking at several companies to determine the best option. He started the high pressure sales pitch to purchase immediately and I could in fact get a 'display' building with numerous upgrades due to their company establishing a new factory in Neville, PA within the previous 6 months and the needed marketing assistance within the state of PA. I asked him several additional questions concerning some of the not completely disclosed costs on the written quote that I had received, specifically cost of shipping, what type of doors would be installed, etc. He said that with the display building they would reduce shipping to 50%, $600, they would also add a 2:12 roof pitch and a deluxe trim package. I told him I needed to discuss with my spouse and would call him back. So I did talk with my wife and we agreed it sounded like a good option. I reread the written quote he had provided on company letter head and found that it states, " Every US Metal Building includes the following benefits and upgrades: 2:12 roof pitch, Deluxe Trim Package." When I called him back I asked him about it and he got very agitated at first and said these upgrades are not included in a normal building. I said it says they are in the written quote. He became angry and accused me of calling just to bust on him. I told him no, I was seeking clarification on what and what is not included on this so called display building deal that he had pitched to me. He got angry, swore at me and started yelling into the phone. I told him the deal was off and hung up the phone. Later that afternoon a Jim called me and said he is a Sr Marketing Manager and wanted to get the misunderstanding straightened out. He explained that these things were not included in a normal building and that the quote department had incorrectly sent me the wrong quote. We talked through it and I agreed that the price was okay and the deal sounded good. He put me in touch with Jay in the processing department. Jay and I talked through the financial requirements to get the production started, down payment, etc. He then said that he wanted me to sign the quote and T&Cs immediately. I told him that I was at work and would not be able to do that today. I asked him to email me the documents, I would read them over and return them signed back to him on Monday. He said they couldn't hold the display building until Monday. I told him that there was no other alternative. He asked if I used a smart phone and I told him yes. He then sent me the documents via 'Docu Sign' and walked me through the procedures to sign the purchase agreement. When I got to the T&Cs I said I could not read them and would not be able to sign until I could in fact do so. He became agitated and told me I needed to sign the docs today and that if I wasn't satisfied when I read through them this weekend I could cancel due to the Buyers Remorse 3 Day cancellation clause. I told him I would not sign them without reading first. He got mad and hung up. When a I arrived home from work, I opened the documents and found the T&Cs are typed in 5 pitch font. I increased the font to a readable size and found that there is a sentence whereby the buyer waives their rights regarding a Three Day Right of Rescission. They also retain your deposit if canceled and many more clauses that are very stringent concerning specific actions required by the buyer to retain warranty and other rights. Needless to say, I did not sign the Docu Sign document. Jay called me, approximately 11:00 am EST, 11 April 2016 and said he had not received my signed documents. I told him that I was not going to purchase the building from their company. He asked why and I told him that the T&Cs are unacceptable to me. He pressured me to tell him what I meant by that, so I told him about the waiver of the Three Day Right of Rescission waiver, the requirement to complete a complete inventory within 24 hours of delivery and the requirement to not leave any part of the building on the ground for more than 7 days or all warranties were voided concerning paint, rusting and corrosion. He got very angry, called me a [censored] and said that these are the normal industry acceptable T&Cs. I told him he was incorrect and he began swearing at me, I hung up the phone. I then immediately contacted by credit card company, told them what had occurred and requested an immediate cancelation of our credit card and that a new one be issued. They agreed and thus I hope that we are safe from any illegal charges at this point. Beware of doing any business with this company!

This company needs to be filed on fined and put out of business. They lied to me from the start. I am out around five thousand dollars because of their lies and incompetence. They did not deliver when they were supposed to. Which caused me standby time for a forklift three times. They dropped and ran over my order once. Then shipped it back to the factory to be rebuilt and sent it back with damaged goods. When you call them they give you the run around and send you to someone else who doesn't answer and won't call you back. Some of the structure parts will not line up.They sent two different colors of metal. Cannot get anyone to help me. Just more lies and more bs. I am instructing my lawyer to file suit on us metal buildings and their manufactures and owners and employees.

8 months ago I bought a US metal building they give me a good they and said it would be delivered within 5 to 7 weeks.I still have no building they have not even tried to ship me one I call every other day and leave a message they will not return any messages at all they will not give me an answer and I have not cancelled the order yet do not do business with this company .

Email me if you can't read it and I'll send you a copy email is rtaylor7@yahoo.com

Here's something to read

Here's a copy of the terms and conditions

Oh My God! I found out a minute too late what ### these people are . We are out 3950.00. I want them to hang from a large tree on the town square .Is anyone else here in texas. I want to sue them too . Any help would be fantastic.

I am in the market for a 30'x 40' steel building and saw their site on google and filled out the section stating my desired building and was contacted by a salesmen named "Dillon".
He was at first very polite and offered me a deal on a building if I was willing to be a part of a program they are supposedly running where my building would be a model building
in which they would call me approximately 2 - 4 times a month to schedule a showing to perspective clients for which I would be paid $500 dollars per showing, after 45 minutes
on the phone with Dillon he ask me to get out my credit card for a 25% down payment on the $14, 310.00 building, I told him I needed a little time to think it over before I made my
decision, he got very angry, started to rat and rave about all the time he had wasted with me so I hung up on him! A few days late another salesmen named "Leon" called, I told him
about Dillon and that I couldn't see myself doing business with a co. that treats their client ell that way, I was interrupted by another man named "Bill" he said he was Dillon's manager
and was listening in while I was on with Dillon and that after 50 minutes with Dillon I refused to give a $500 deposit, I said not true he wanted 25% ($3, 300.00) he called me a liar and said
quote "why don't you go buy your ###ING building elsewhere ###" so I will and thank you all for your honest comments about these financial pariah .