Complaint Rating:

Company information:
US Fidelis
100 Mall Parkway
United States
Phone: 1-800-649-1856
usfidelis.com

They sent me a letter saying that it was my last chance for an extended warranty for my vehicle, so I had my boyfriend call and see if it was a good deal. The guy on the phone gave him a quote of 2, 400.00 for a pretty good warranty. About two weeks ago, my a/c went out, so I took it in the other day to get it fixed. They told the mechanic that the problem with my vehicle wasn't covered. I went back and looked at the contract, and it said that it was. I called today and they told me that the original contract wasn't for the state of Florida, so it was changed. I didn't get a phone call from them or anything in the mail saying that my contract had changed. So I fought with them over the phone and he told me there was nothing that they could do for me. I've been told that they used to go by a different name, and that they have quite a few claims against them, for the same thing. They get you to buy what you think is a good thing, then they change it to something totally different. Its a rip off!