Complaint Rating:

Company information:
US Cellular- Blackberry pearl
Madison, Wisconsin
United States

I bought a Blackberry Pearl... thinking that blackberry is a quality product and the leader in the smartphone industry. I have nothing but problems with the phone.. and not just one I have had 2 replacements and working on my third. My first phone would lock up all the time meaning I would have to take the battery out and have it restart itself and it my be good for a hour or just a few minute or a day.. at the same time the phone would lose my text messages or I wouldnt get them or my phone log would get lost as well. My second phone the earpiece speaker went out and was replaced easliy enough but why should it go out in less then 2 months.. so my third one i am working on now.. my cell company sold it to me knowing i am on noisy construction sites but when i try to get the volume up as loud as the media center volume it will not go that high.. why would the ringer volume be the loudest volume allowed on the phone.. im about ready to sell it online a go back to a conventional phone