Hello, I have been wronged from UPS Van Nuys for over $2000.00 I was returning an ebay purchase of over $2000 to the seller.
They lost a package I insured for $2000. They left it on the persons porch with a value of $2000. without a signature that I requested. After months of running me around they refuse to honor my claim. Why did I pay $18 for insurance???
The counter person Tony harrison charged me $12.66 for shipping and $18.00 for service options ( I thought Insurance and sig del.) for some reason Tony didnt charge me the extra .75 cents for sig delivery and I guess the $18.00 was insurance only.
Tony admits to managers looking into my claim that I did ask for sig. delivery but was doing me a favor and not charging me for it. Some favor..thanks, I think he was just lazy.
UPS would not accept my visa bill that I paid ebay seller for item, they requested a certificate of apprasial whice I got for them...they later denied. They said they are denying my claim because ebay seller wont get a police report..of course he wont..he hates me for sending back his $2000 item.
Visa denied claim because there was NO signature to prove package was delivered.
UPS is a big scam and they are self insured by Crawford..avoid this company at all costs..FEDEx is the way to go.
Im going to take them to court..thanks for reading.