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UPS Complaints - Dog killed by UPS truck in his own driveway

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UPS

Posted: 2009-05-28 by   Vickie French
Dog killed by UPS truck in his own driveway
Complaint Rating:  100 % with 1 votes
Company information:
UPS
Louisville, Tennessee
United States

My 3yr. old ., 65lb. Boxer was killed this afternoon in his own driveway. This was witnessed by my husband. The driver was pulling up our driveway and said he saw my dog run to the side of the truck and he thought my dog had run on around to the back, so he sped up. My dog was still at the side of the truck and his head was crushed by the rear wheel tire as he was run over. My husband actually had to move the dog off the driveway so the UPS truck could leave. The driver said he was sorry and would make a "report"as he sped off on his merry way. This is a tragedy that was totally avoidable. The driver should have had a clear view of where the dog was before he proceeded up the driveway. We have invisible fence to contain our dog, never would we have believed he would be murdered in our own driveway! This was total negligence on UPS's part!
Comments United States Pets & Animals
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 178 days ago by   thatsgay 0 Votes
i would absolutely sue, so should you. I have had a few dogs get ran over on MAIN roads, but for it to happen in your driveway, is flabbergasting, and a tradgedy
 178 days ago by   Marilyn L. 0 Votes
So sorry to hear about your loss.

I had a neighbor whose dog was hit by a UPS truck in the street. Broke the dog's leg. The driver was truly concerned and assisted her in caring for the dog and preparing it for transportation to the vet. She
said the driver told her that UPS would pay the vet's bill and explained how to pursue that.

The neighbor did take the dog to the vet and it's leg was put in a cast but I don't know if she approached UPS to pay and if so, what the outcome was.

Don't know if they compensate for a death or a loss of property. I would think they would, especially when it occurred on your property, as opposed to a public street or road.

Unfortunately, any compensation that might be offered won't undo the tragedy or bring your pet back. Would any cash award be as
valued as your beloved boxer?

I'm sure the driver feels terrible about it and, at least in the near future, will be more cautious when driving around animals...perhaps saving some lives, due to your loss.
 178 days ago by   Debbie Curtis-Magley 0 Votes
Vickie:

I am truly sorry to read about the loss of your beloved dog. I work for UPS Public Relations and I'd like to offer some help. Please contact me at upsfeedback@ups.com.

Debbie Curtis-Magley
UPS Public Relations
 176 days ago by   UPS Wife 0 Votes
Perhaps you should have had control of your dog prior to the truck leaving, especially if your dog is one to chase cars/trucks like most boxers are. You are more at fault for not controlling your dog, your own driveway or not. It is a tragedy that could have been avoided especially after noticing the dog running after the truck, why did you take the chance that nothing would happen. Why do you think it is the drivers responsibility to keep track of YOUR dog? Have you ever heard of russian roulett? Do you plan on playing that game next? Now to add insult to injury I am sure you will sue the driver/UPS for your own irresponsibility. Put your big girl pants on and accept the fact that you AND your husband should have had better control and quit blaming others for your stupidity!
 176 days ago by   Vickie French 0 Votes
UPS Wife,

My husband was actively telling the driver to stop and retrieving the dog when the UPS driver proceeded to speed up the driveway. The truck was coming INTO our driveway and NOT LEAVING thus had a clear view of all activities. He admitted to seeing my husband telling him the dog was there and to STOP!! Clearly you did not thoroughly read the details of this event and quickly jumped to defend your husband. Responsible intelligent dog owners are not at fault here but rather a negligent driver. Our irresponsibility lies in having faith that others care about animals as much as we do. We truly appreciate you attacking our grieving family.
 176 days ago by   UPS Wife 0 Votes
I thoroughly read your compaint which mentioned NOTHING of what you have written now. Perhaps you should have included that. MY husband has 15 years perfect driving in PA not your state and my husband has stopped traffic to remove turtles from the road and has transported animals out of harms way. If what you now claim is true, your driver is not only unfeeling but stunningly indifferent to animals to which corporate can address. He should NOT be driving if he can't listen. However, do you have any idea how many dogbites my husband has received? The owner then claimed he (UPS) should have been more aware?! UPS is not only responsible for their own actions but seems to be the actions of others as well. I am tired of the never ending scapegoat which is everyone else but the individual. By the way, on Thursday May 14, 2009 I accidently ran over my own dog in MY OWN driveway so I know a little about hurt, guilt and second guessing. I had pulled in and out a thousand times while my dog was out and never an issue, it only takes one, I was in a hurry but pulled out slowly like always and thought she moved (like every other time). I am picking up her ashes tomorrow.
 159 days ago by   Vickie French 0 Votes
Update on our loss of boxer-After much conversation with UPS Public Relations, the issue of our dog's death has been resolved as much as it can be, to our satisfaction. Nothing can bring our dog back, but hopefully make more drivers aware of things going on around them even if they are just in someone's driveway. Thank you, Debbie Curtis- Magley for getting involved. Rest in peace, Peyton. We will always love you.
 159 days ago by   Debbie Curtis-Magley 0 Votes
Vickie:

While we can't undo this tragic accident, I'm glad we were able to get your concerns addressed. Thanks for your patience in working with us.

Debbie Curtis-Magley
UPS Public Relations
 75 days ago by   Adrian_Bruno 0 Votes
UPS Wife - Maybe you should have one of your children run over, and then we can blame you for letting your kids play in your drive way! Make sense? NO

UPS truck was at fault, he entered the drive way, he was warned and told to stop, yet did nothing. The dog was on private property, therefore it was "Controlled" should it have been run over on the road, that would be a different story - BUT - it was run over on private property. UPS deserves to be sued and is at fault.

I'm very sorry for your loss, I can't even begin to imagine what a loss like that feels like.
 33 days ago by   googy50 0 Votes
I would have started shooting at the damn truck myself, I also would have sued for my dog and pain and suffering and psycological bills. soory for your tragidy.

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