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Rock Solid Kitchens Complaints - Update on previous complaint

Review all Rock Solid Kitchens complaints

Rock Solid Kitchens

Posted: 2008-06-05 by Mrs Reba Blackburn [send email]
Update on previous complaint
Complaint Rating:  0 % with 0 votes
Company information:
Rock Solid Kitchens
The Kitchen Industrial Park,Groby Street,Hathershaw.
Oldham, Greater Manchester, England
United Kingdom
Phone: 08712717200
www.rocksolidkitchens.co.uk

further to my complaint of May/June 2008 about this company, I am pleased to report that they have almost resolved my order by delivering all but 2 items yesterday 4.5.08. The delivery driver was most courteous and patient. I am now only missing 1 x draw front, 1 x end wall panel, which I have e-mailed the company about and am awaiting their response.
I am pleasantly surprised by their actions and wanted others to know of the response I have received from RSK in trying to resolve my issues with them over my order. They have corrected most of it within a week of my complaint.

Thank you,
Reba.
Comments United Kingdom Home & Garden
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Comments

30 days ago by Paul J [send email]
my complaint is this, electric hob missing (they delivered a gas one and we dont have gas). 4 x cornerdoors missing, your lucky to have your complaint handled so fast (you are probably an employee or vance muller anyway) i phoned up and faxed and emailed, no response only to be told stop phoning as its just costing me money (receptionist), wtf am i supposed to do they aren't responding to anything else that they advise,

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