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Predicto.com Complaints - unwanted solicitation

Review all Predicto.com complaints

Predicto.com
Posted: 2009-03-20 by   MamaKhan
unwanted solicitation
Complaint Rating: 100 % with 1 votes
Company information:
Predicto.com
Alaska
United States
predicto.com

I'm receiving unwanted solicitations via text. I've texted "stop" to the appropriate number and web address. However, I'm still receiving them. The company needs to stop immediately.
Comments United States Mobile & Cell Phones
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More Predicto.com complaints
Predicto.com - SCAM
Predicto.com - unauthorized charge
Predicto.com - Ripped off
Predicto.com - Billing my cell $9.99 for unwanted services.
Predicto.com - billing
Predicto.com - Predicto.com
Predicto.com - Rip off company
Predicto.com - taking money off my cellphone and sending me test messages
Predicto.com - did'nt cancel as suppose too
Predicto.com - scam!!

Comments

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 231 days ago by   Customer Care 0 Votes
We are sorry to hear about your experience. Please be aware that we at PredictoMobile take customer satisfaction very seriously and would like to address any concerns you may have. You can call us 24 hours a day, 7 days a week at 800-360-0518 so that we can resolve your inquiry; you can also contact our customer service at http://predicto.com/support or by sending an SMS message with the word ”HELP” to 654654. Keep in mind, we post our toll-free customer service number on our website and include it in SMS messages we send to your cell phone.

Please note we use an industry best practice double opt-in to prevent inadvertent or fraudulent sign-ups. To enroll in our service, a prospective member must first submit their cell phone number on the PredictoMobile sign-up page which clearly explains our terms and conditions including the monthly price of the service and billing to the cell phone. We then send a text message to their cell phone which again discloses the essential membership terms. They then must correctly enter the PIN on our website or reply with a confirmation SMS message from their cell phone to activate the account. The double opt-in process and clear disclosures ensures a high level of consumer protection and satisfaction. If a member wants to cancel the service, they can simply text “stop” to 654654 or call Customer Service or go to http://predicto.com/support.

We hope this addresses any concerns you may have; if not please contact us and we’ll take care of your issues.

Sincerely,

Customer Service
PredictoMobile
 221 days ago by   defenderofthelittleguy 0 Votes
I was charged for four months (I should have checked my phone bill more carefully and I do now) of Predicto when I never signed up for it! After I called their customer service line I was told they would cancel my "service" and no longer charge me. I never used their service and told them this. They told me I signed up for it, texted them to register my phone and logged on to their website and that's why I was being charged for their "service". I did none of these things but they kept claiming they had records of me doing this. I requested a refund multiple times and they denied, so I filed a complaint with the Better Business Bureau. Not surprisingly Predicto already has a bunch of claims against them, so I filed one and then they sent me back the money they stole from me. If you have been robbed by them go to the Better Business Bureau website and file a complaint (its really easy and takes 20 minutes at the most) so nobody else gets swindled by Predicto and their "service".
 96 days ago by   BETHZAIDA CRUZ 0 Votes
Please stop sending me text message i don't ask for nothing from you that's cost me money. So please unsubscribe me, i don't want to heard from you no more. Thank you also i hope you guys don't charge $9.99 a month for your services. I will be glad if you stop it.


HAVE A NICE DAY
BETHZAIDA CRUZ

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