Complaint Rating:

Company information:
American Laser Centers
Fort Worth, Texas
United States

I purchased the affirm package at the Fort Worth clinic, when doing so i was informed that a registered nurse and only a nurse would be allowed near my face. Well low and behold my first appointment the machine was broken. My second appointment they had a girl that did facials use the machine that burned me, I also had a friend of mine in the room. Three more times i was canceled on, then I ask for a refund. Well i was given the run around and none of my calls or emails where returned for quite some time. Until i drop the lawyers name, well promptly after i get a call and am told that i was never even there for two of the treatment i received. I did get three total. However when i called care credit to dispute the charges i was charged for all three. THIS IS THE WORST COMPANY EVER