Complaints Logo
Complaints Board | Submit Complaint | News & Stories | Recalls | Tips & Tricks | Videos | Mess-Ups!

Recently Discussed Complaints

1. (0 minutes ago)
Bluegreen Resorts
Scam
2. (1 minutes ago)
Dvd Donkey / ToFvdOrNoTtoDvd
Fake DVDs!
3. (8 minutes ago)
BSNL Bangalore
New broadband connection problems!
4. (10 minutes ago)
Acai Berry
Unauthorized charges
5. (13 minutes ago)
ILD Teleservices
Unauthorized charges

Consumer Tips & Tricks

Worst rating

5. 360 Share Pro (-318)

Subjects of Wide Speculation

1. KmartFeedback.com (1809)
$2500 gift card survey!
2. Bulldogs R US (1558)
This is a huge scam
3. Novelty ID Factory (1331)
Take your money and run away
4. Castaway Pools and Spas (749)
Never came back to finish the job!
5. Dr. Sydney Coleman (594)
Buyer beware!

Latest News & Stories

Stay Away

1. Airtel (1003)
2. Direct TV (398)
3. Acaipure (368)
5. Sears (357)

VoteAndDate.com

Thompson Cigars Complaints - Unsolicited phone calls!

Review all Thompson Cigars complaints

Thompson Cigars

Posted: 2008-03-11 by James E. Barnes [send email]
Unsolicited phone calls!
Complaint Rating:  100 % with 6 votes
Company information:
Thompson Cigar
Tampa, Florida
United States
www.thompsoncigar.com

I occasionally order cigars from this company, and have routinely NOT checked the box to receive email promotions. Recently I have gotten a phone call, which started as a "routine customer survey", and immediately became a sales attempt for membership in a Cigar Club, with regular shipments. I immediately told the woman I was not interested, at which time she really stepped up the sales pitch, and said "give it a shot, I'm sure you'll be...", I finally had to hang up, after once again telling her I was not interested.

Unfortunately I will no longer be a customer.
Comments United States Unsolicited Phone Calls
Share with others:   Digg it!  Del.ici.ous  Furl  Yahoo My Web
Was the above complaint useful to you?    


Comments

266 days ago by James E. Barnes [send email]
I was contacted by Bobby Russ , from Thompson Cigars. He assured me that my name would be taken off their call list, and that the issues I had mentioned will be resolved. I hope so, as they do have great product, and very fast shipping.

James E. Barnes
166 days ago by Dan Breeding [send email]
I had the same experience with the unsolicited phone call. I hung up also and then thought - damn- I didnt tell the salesman to remove me from the list so I called back and asked to be removed. Out of anger I also demanded that the catalogs be stopped. I just did not want anything to do with a company that would call me without permission.
What I could not beleive was that the customer service contact could not remove me from the call list unless I gave her my phone number! I refused, reminding her that all of that information was in my customer file and she could get off her behind and find it.
I ended up talking to her manager who told me the same cock and bull story~ apparantly the right hand has no idea what the left is doing- perhaps because it is too deep into out pockets to check?
I have to say that Thompson sells a good product. Too bad they are ruining long standing relationships with there mercenary attitude toward customer privacy.
No doubt some hot shot new marketing guru geve them the benifit of his wisdom! HA!
Too bad he cost them a lot more then what they paid him for the advice!
127 days ago by Brian Howver [send email]
Just had the same experience. Been buying sticks from them for years but, no longer.
115 days ago by Jack Mattocks [send email]
i reciently order cigars by mail. two to three weeks i have not received the order. a check was included for the cigars. i talked to a lady today who is to provide a substitute cigar as she said the ones is ordered were out of stock. it would have been nice to know this several weeks ago. this lady wanted me to join the club. after some discussion she finally understood that i was not interested. later the sale day i received a call from another lady who insisted i join the club. i have in the past and will keep ordering cigars when i want them. if i keep getting the push to join the cigar club i will switch to another source to buy cigars. the type of advertising that these people use is almost a insult.

Previous | 1 | Next

Post your Comment

Please check text spelling before submitting comment
Your Name
Your E-Mail Address
Your E-mail is invisible to others
Your attitude towards ComplaintAgree Neutral Disagree
Comment text
Confirmation code

Search

Videos

The Fake Till Scam

Categories

   - Roofing
   - Banks
   - Loans
   - Car Rental
   - Towing
   - Schools
   - Mattresses
   - Cosmetics
   - Appliances
   - Employers
   - Employees
   - Ebay Scams
   - Phishing
   - Timeshares
   - Movies

Smile upon Life :)


RSS Feed