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Unprofessional
Complaint Rating: 
Company information:
Personal
United Arab Emirates
emirates.com
Dear Sir,
It was really a horrible experience flying your new sector in emirates from Kozhikode to Dubai on 15th July 2008 (CCJ to DXB). We had to be in the airport waiting for nine to twelve long hours and then emirates inform us that the flight has been cancelled. This is so unprofessional and after about 12 hours they provide hotel accommodations more over this hotel was so bad and of cheap standards. Is this how you provide service normally when your flights are cancelled. Well never expected that emirates could provide something like this when much better hotels are available in town.
Kindly request you look in to this matter and get them more organized. Hope I get a reply for my mail.
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