Complaint Rating:

Company information:
University Of Phoenix
Gardena, California
United States
www.phoenix.edu

On May 2, 2008 I was advised by UOP headquarters in Arizona that if I wanted to make a request for my student file to be investigated for inappropriate viewing that I was to contact the person(s) manager of whom I felt viewed my file. So I did but the Manager named CS, informed the employee of my request and the reason. The employee was advised by Ms. S to file a restraining order for harassment against me. Well on May 5, 2008 the employee went to court and filed a temporary order with a court date of May 27, 2008 which the judge did not do. He order a 'Mutual Non-Clets Restraining Order' meaning I had one against her as well because of her harassment to me while at work at the University of Phoenix Gardena CA campus. She sent me 6 emails cursing me out from 12pm to 6:30pm and phone calls with threats as well all while at work!!! I did inform her boss and headquarters however, the employee is still there to this day as an Academics Counselor giving academic guidance to students. Go figure??

The problem is, I asked Ms. S via telephone and via email to investigate my student file. In the email, I copied Ms. S's direct boss and the Manager of Academics located in Arizona. I am sad to say to this very day 2 months later I have not received a phone call, email, letter or anything acknowledging my request for this investigation. I am assuming Ms. S feels that because the employee took me to court that the matter was resolved... well it is not. I am now in the process of contacting the United States Board of Education being that UOP is a private college for them to file a formal complaint and investigation. I have also filed a complaint with the BBB as well.