Complaint Rating:

Company information:
University of Phoenix
8830 Stanford BLVD
Columbia, Maryland
United States
Phone: 410 872-0326
phoenix.edu

When I enrolled at the University of Phoenix back in August of 2005, I then thoufh that it was the right college for me since I was working full time. Situations started to get shaky about a year later when I started receiving bills from the school. I let my financial aid advisor Betty Hamm know why was I receiving statements. She then told me that I didn't apply for my fianacial aid in time in which I did which was in April 2006 a week before the deadline. Mrs. Hamm said the she would look into it. A month had almost past and she then stated that I had to start paying on the bill out of my pocket. I was wondering on why and how I had to pay for this when financial aid is supposed to be taking care of it. She explained to me that I had to start paying for it in order to get more financial aid. I think that wasn't fair at all for me especially since I didn't make much at my job.