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Incompetent
Complaint Rating: 
Company information:
University Group
United States
www.ugroup96.com
DO NOT RENT FROM THEM. Not only are the apartments overpriced for what you're getting, maintenance is rarely addressed. Additionally, the staff that works there is rude. I have had the phone hung up on me multiple times, told that explanations are unnecessary, have witnessed racist attitudes towards others, and had them answer the phone as JIMMY JOHNS. University Group is completely unprofessional, especially Cindy who is uncooperative and extremely difficult to effectively communicate with. She is the one that consistently hangs up on renters. They have had OVER 60 COMPLAINTS FILED AGAINST THEM!
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