"BUYER'S REMORSE" is a state of mind in a case of a purchase you cannot cancel: usually a house, a property, a meal etc...After they bought a house, after they ordered and eat a meal at a restaurant some people can have “BUYER’S REMORSE”...Why? because after they purchased the house, the meal etc they didn’t have much option anymore: they had to accept and live with it...So” BUYER’S REMORSE” it’s not applicable in the case of a purchase that you can cancel, in case that, for various reasons, you are not satisfied with the purchase. And I repeat, this is why the law exists, permitting to customers to cancel their purchase (in case you buy a travel by phone, or buy a something online etc). You, as a customer, have the right to cancel. And the travel company is compelled by law to offer you the full amount of money in case of cancelation... That’s why, very often, scam companies, as Universal Adventure USA, will tell you that the package is non refundable, because they want you to believe that you really don’t have any chance against them...Which is a lay. They can say whatever they want, the law is very clear: in case of purchase by internet or phone call you have the right to cancel in 7 or 10 days, depending of the province you live...If the Travel company don’t agree with this, it is illegal...But very often customers don’t know their rights...They should know that, according to the Criminal regime of the Competition Act, these practice may brought before the criminal courts and the matter can be also referred to the Attorney general of Canada. You, as a Canadian costumer, cannot go into a private lawsuit against an American company (and vice versa) but the Attorney general of Canada representing both Canadian costumer and Canadian government can...So, any way you look into it, you, the costumer, have the power to do something, you have the power to recognize the fraud and to reveal it. And the government, with your help, can stop it. In Canada it’s the Competition Bureau who deals with marketing frauds: http://www.competitionbureau.gc.ca/epic/site/cb-bc.nsf/en/home
And also the RCMP: http://www.rcmp-grc.gc.ca/qc/pro_ser/colt/accueil_colt_e.htm
If you were victim of a telemarketing fraud just call them. As customers we have to start being responsible. |
105 days ago by Isa [
105 days ago by Guy Boudreault [
104 days ago by Isa [