Complaint Rating:

Company information:
United Safety Ltd
United States
unitedsafety.co.uk

Like so many others, I placed an order with these people in good faith (Order No. 5287 of 23/8/09). Payment was taken at the time of ordering but, so far, after almost 7 weeks, I have not received the goods (overalls, safety goggles, dust masks ...). I have tried ringing the company on numerous occasions but like everyone else here, I either get a 'busy' response or the phone rings out for ages and nobody picks up. There is no email address on the Unite Safety site that I can find, so, with no way of enquiring about my order, I've now had to buy my equipment from more reliable sources. After all, this is work safety gear we are talking about. Was I supposed to just stop working for weeks on end while I waited for these people to get their act together? I think not.

So, bottom line, I no longer need (or want) the goods from United Safety. I just want my money back and to warn others not to use this company. In many years of 'internet shopping', this lot are probably the worst I've ever come across.