Complaint Rating:

I started with ULG in 2008, they charged $3500 upfront. Patricia stated they had modified 97% of the loans they had worked on and the 3% they did not were based on the client lying about their income. Patricia from the Bergstrum Group which I later found out was a front for another law firm in Ca. said United Law Group had a sophisiticated software program that could find discrepencies in almost 100% of all mortgage agreements and this would force my mortgager to reduce the principal, interest and eliminate late payments. When I was handed off to ULG, they confirmed what Patricia from The Bergstrum Group had said.

I could go on and on about ULG's failings, lies and incompetence. They are too many too count, so I will just mention a couple.
I will also show you why ULG thinks you should use them, I will counter in parenthesis.

First off, I found out through my 2 year modification ordeal, a mortgagor requires financials(income and bills), proof of income and a hardship letter to consider you for a modification. I provided ULG 3 or 4 sets of these, some of which that were never sent to my mortgagor. I had a sheriff's sale schedule 10/29/2009, to stop the sale I provided theses financials and hardship letter to United Law Group on Oct. 7.

Subject: Re:
Date: Wed, 07 Oct 2009 11:48:05 -0500
From: Jeff Fxxxxxxxx <xxxxxxxxxxx@gmail.com>
To: Yesenia Ortxx <YOrtxx@Unitedlawgroup.com>
References: <445A30809460F44FBD59E4ED060A1FC27EBCC0@ulgsrv-mail1.unitedlawgroup.local>


I am sending you the fax now. Please confirm when you receive it.

Thanks,

Jeff F

Yesenia never responded, this commenced my 3 week odyssey of calling ULG 3-8 times a day to get a person. I got shut out over 200 times because the automated system said they were too busy to take calls . It did not even give you the option of leaving a voice mail.
Finally about a week before the scheduled sale, I called ULG and, get this!, got an answering service. I spoke with the answering service lady and asked what happened to ULG, she thought they might have been shut down or something like that. After that I decided if I were to save my home, I would have to do it myself. I contacted the mortgagor and asked when they need my hardship letter, they said the time has passed but told me to get it in asap and they would see what they could do. I averted the sale on the 28th, I found out later the mortgagor received my hardship letter on October 29 AFTER THE SCHEDULED SHERIFF'S SALE. This is the same set of documents I provided to ULG on Oct. 7. To top it off, even this incompetent act would not have been performed had I not sent them this email on Oct. 27.

"***URGENT*** Regarding Case # xxxxx FACING A SHERIFF'S SALE IN 2 DAYS!! ***URGENT*** Reply |Jeff Fxxxxxxxx to info, YOrtxx, dbxxxxxx, msc, AskDOJ
show details 10/27/09

fromJeff Fxxxxxxxx <fxxxxxxxx@gmail.com>
toinfo@unitedlawgroup.com,
YOrtxx@unitedlawgroup.com

ccdbxxxxxxx@thefirstbbb.org,
msc@calbar.ca.gov,
AskDOJ@usdoj.gov

dateTue, Oct 27, 2009 at 8:53 PM
subject***URGENT*** Regarding Case # 45437 FACING A SHERIFF'S SALE IN 2 DAYS!! ***URGENT***
mailed-bygmail.com


To Anyone who will listen at United Law Group, The Better Business Bureau, California State Bar and US Attorney General,

Below United Law Group requested documents on Oct.7. On Oct 7, I faxed the documents you requested. I followed up with an email that was never responded to. I then call United Law Group every day for the next week before I managed to reach someone. They confirmed receipt of documents and that they were sent to my lender. I then called United Law Group again every day trying confirm that lender got the documents. When I could not reach anyone at ULG, I finally contacted my lender. They informed me that one of the only times they ever spoke with ULG was on Oct. 7. They told me no documents were received, my sheriff's sale is scheduled in 2 days and I am at the end of my rope with all of you!

Why has ULG not been shut down for taking thousands of borrowers money and then not doing a thing, NOT A DAMN THING. I called and called and they repeatly told me 2 things:

1. The ball is in the lender's court and we have to wait(I have been waiting over a year now!!)
2. Do NOT contact the lender as this will portray weakness. (ULG- DO YOU SAY THIS SO ALL OF US SUCKERS WON'T CALL THE LENDER AND FIND OUT YOU HAVE NOT DONE A DAMN THING!)

I spent $3500 on this pathetic excuse for humanity. I want it back now! I want to at least have a CHANCE to save my home that I raised my 3 children in. I want a chance to work this out with the lender. But it won't happen without you... any of you. I need your help, my kids need your help. Please get my sheriffs sale postponed so I have shot at fixing this ROYAL MESS ULG has created.

God help us,

Jeff Fxxxxxxxx
6xx-6xx-xxxx(Feel free to call me, I won't have an answering service field my calls and my responsibilities like ULG did all day today)"

It is now the end of January, why do I complain now? I was totally ashamed I got taken to the bank by these people that really do give all lawyer a bad name. I finally came around and decided the GOOD, HONEST, HARD WORKING people that find themselves in my spot HAVE TO turn tail and run from ANYONE and I MEAN ANYONE who wants an Upfront fee to modify their loan. Call your county government, they will put in touch with HONEST people that will HELP.

ULG says you need them, because they have teeth. They DO NOT have teeth, why, because they choking on the millions WE have given to them.

Last note: In almost 2 years of working with this LAW FIRM, how many LAWYERS did I speak with? 10-no, 5-no, ... 2-NO... 1-NO!! HOW ABOUT ZERO!!!