Complaint Rating:

My father-in-law gave my wife a credit card while she was in college and before we met. We're in the process of paying it off. I've made over 10 payments on this card that these sacks of crap at FIA Card Services charge interest on which is apparently KILLING me!!! So far, all those payments have done is they've knocked down the total payment by about $250. Each min. payment is over $100. These people are stealing us blind!

On top of that, I've noticed that they just "decide" to bump your min. payment up by $50 or whatever they want and they claim that it all depends on the days in your cycle. That's BS because one period (Feb.) had less days and the min. payment was actually greater than the previous period that more days (Mar.).

Another thing is that their ridiculous policy doesn't let you get ANY information if you're not on the account, even common sense stuff. Like for example, one month I didn't receive my bill that I've been receiving at my current address for the last 4 months, and when I called to simply inquire on it, they said that they couldn't give me that info. How stupid are they! You can't tell why I'm not getting a bill when it's BEEN coming to me for the last several months? What kind of dangerous info could be leaked if they told me? It makes no sense to me, but maybe I'm missing some information. Anyway, it's all too frustrating and they totally want to ***. I wish there was a way to cripple this company.