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Match.com Complaints - Unethical business practices

Review all Match.com complaints

Match.com

Posted: 2007-07-15 by Cheyene Stone [send email]
Unethical business practices
Complaint Rating:  100 % with 2 votes
This website has significant issues including but not limited to; unauthorized sharing of secured information such as personal email address, unstable database &/or interface, poor or non-existent tech support, dishonest customer service, poor load times for pages, inconsistent views, dysfunctional features such as favorites, blocking other member, and visibility or invisibility of profile. Most insulting of all, they accept advertising and member fees, and offer absolutely no ability to acquire a refund. Don't waste money or time with this website.
Comments United States Online Scams
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Comments

156 days ago by Clare Smyth [send email]
I agree! They have a total lack of customer service I used the email option and called in to no avail..in the meantime my membership expired and I never solved the problem (could not get winks) and I never received any credit for the time during my subscription that my page was not functioning.

I've sent mutliple messages, and now match automatically deletes my messages, I know because I setup an response to my email so I could see if they read the messages...no my suspicions were confirmed, they just automatically delte them.
97 days ago by Swindled123 [send email]
Match.com terminated my account after I expressed wish not to be billed for the next session. Upon complaint they replied that the account was frozen for private reasons which they could not disclose unless I directed a valid subpoena to Match.com, LLC.

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