Complaint Rating:

Company information:
colonsmart cleanser
Sayville, New York
United States
Phone: 631-948-1294

I cannot get in touch with the company to cancel order as they have stated to cancel within fourteen days, I have been trying for the last three days to cancel and I cannot find the website that the automated voice on the phone number i got from my bank statement to cancel this order had given me to call. They put you on hold and there is this disturbing jungle music that just keeps repeating over and over. The phone wait is ridiculous, I put the phone down with speaker on, did my dishes, laundry, wrote out some correspondence, and groomed my dogs. I am still waiting for them to answer. I finally got another automated voice to tell me what buttons to push on the phone to talk to someone.Once I pushed the button we were disconnected. The phone number I called was 1-888-765-5557 and the website I was told to go to so to cancel the order is: www.colonsmartcleanser.com/cancel.php . Neither of these work to get intouch with a representative to cancel this order. I am ready to expose this company to channel five fox news, and to call a lawyer. I will call other news channels also. I am irrate now. How dare they try this scam to the public. I also want to add that I got their advertisment from another website that advertised "get a free laptop" where you fill in your information, and then you are to choose from their list of advertisers a certain amount of the choices to get their offer for a free laptop. I saw this add on the television and thought it was legitimate. I am not sure what this website is that i am writing to. Is this a legitamate site? or was this one set up by the colonsmart cleanser people also??? Please respond as soon as possible.thank you in advance, sincerely, donna rombie the code I entered is 7e508 to submit this. lets see if it works.