Complaint Rating:

Company information:
Capital One Auto Finance
Plano, Texas
United States

I did an annual free credit report and found 3 inquiries from Capital One Auto Finance listed on my credit report in the past year. I did not apply for any type of loan from Capital One. I called the 800 number I found online and was told that unless I gave them my social security number they could not help me. I refused to give them my social security number and asked to speak to a supervisor. I was then transferred to a voice mail. I left a message but still have not received any call back.

I just want to warn others that this company seems unscrupulous in it's policies. I did have a Capital One credit card about 10-12 years ago and they charged me a late fees which then placed my account over limit thereby adding ridiculously high overlimit fees. I paid them off and shredded the card.

My advice is to anyone reading this, Do not deal with Capital One for any type of loan or credit card and be sure to check your credit records regularly.