Complaint Rating:

July4th, while on my computer, I was notified that I had 32 security threats. Being spooked as requested, I proceeded to fill out my personal info including my credit card # in order to download an upgraded program, which I did until I was asked for a password, to a username I hadn't used for years. I then became aware that this was some kind of scam so I exited the sight. But, the charge of $79.95 was posted to my credit card even though the upgrade was never done. On, July 10th, I contacted USAA, my credit card company and informed them of this illegal charge. Every few days I would call them and was told the item was in dispute. Aug. 6th, received a letter from USAA, stating the following, "We have written on 7/22/08, concerning a charge for $79.95 from Onebills.com, and not received a response, we assume the issue has been resolved and closing our file.