Complaint Rating:

I was charged on my DEBIT CARD for movies WHEN I SELECTED BILL ME. Then when I called my bank was told they just needed to credit my acct and bill me. Well, I called columbia house and was told that was not possible. I, then talked to a manager and was told that they could not do that. So, now I am withdrawn on my account. After 3 hours of trying ot reach an actual person, I get no answer.