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Performance Health USA,LLC Complaints - unauthorized checking acct withdrawels

Review all Performance Health USA,LLC complaints

Performance Health USA,LLC

Posted: 2008-04-19 by Megan F OBrien [send email]
unauthorized checking acct withdrawels
Complaint Rating:  67 % with 6 votes
Company information:
Performance Health USA
po box 971090
Orem, Utah
United States
Phone: 801-356-2100
performance healthusa,llc.com (invalid now)

Ihave now received 2 orders of hoodia caps that I did not order and which contain vit b6 and vit b12 which could be dangerous for people who do not have anemia. I called my bank, but they can't do anything until I contact the site which no longer exists. I was re-directed to performance health technologies who gave me a number, but I have been unsuccessful in obtaining a response .
Comments United States Diet Products
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Comments

229 days ago by Roz Tashman [send email]
i would like my order cancelled and has not been done yet, please cancel this order, i will be sending the green tea pills.
220 days ago by Janice Phillips [send email]
i ordered green tea samples, do not want any more!
why am i being billed for performance health pills x3?

i am requesting a refund. the three pkgs have been unopened!!!

j. phillips
220 days ago by Barbara Vaccaro [send email]
PLEASE, PLEASE, PLEASE STOP SENDING AND BILLING MY CREDIT CARD FOR ULTIMATE GREEN TEA.
212 days ago by M Waddick [send email]
I am also trying to cancel my order of the performance health pills. I've tried sending them back to sender, but they come back to me. Have you had any luck getting this canceled?
209 days ago by Cathy Meyer [send email]
How do I get them to stop sending me the Ultimate Green Tea capsules? I do not want any more sent and my credit card charged. The product is worthless!
81 days ago by Melanie St Louis [send email]
I paid for a free trail, of PureAcaiBerry. They have now taking 2 payments of $74.95 out of my

checking account. They don't work . They are vitamins. I didn't authorize then to send other

shippments. I want it to stop. I called them seaeral times to cancel no luck. PLEASE HELP.

I can't afford it.
72 days ago by Adrienne Foster [send email]
PLEASE, PLEASE, PLEASE STOP SENDING AND BILLING MY CREDIT CARD FOR Acai Berry capsules. I only want to try the product on the trial. If this is not cancelled, I will be forced to close my account. I can not afford the amount, my account went into a negative balance. Cancel automatic withdraws.
48 days ago by Support [send email]
We appreciate forums such as Complaints Board that allow for customers of all products to vent or state their beliefs concerning a given product. We look at it as a great opportunity for us to share our vision and see it only as a positive. We understand your issue and acknowledge there have been others who have shared your same frustration. We recognize we are not perfect, but we are always seeking perfection.

We would like to take a moment and outline our whole marketing concept and emphasize it is very clearly outlined in our Terms and Conditions and made readily available and we actually require persons to verify it has been read BEFORE one chooses to take our sample. We offer a tremendously healthy product, in a trial size, at a greatly reduced price, in order to allow more people an opportunity to try our healthy product that would otherwise never had had the chance. In doing so, our intent is that when an individual tries our sample, they can make a decision as to whether or not they would like to continue to receive the product on a monthly basis. If they like the product, they do nothing and the product continues to come each month. If they choose they no longer want the product, no problem, all they have to do is go to the web address on the bottle (www.gohelpnow.com) and simply cancel the product. This usually takes less than 5 minutes.

We strive to do everything possible to make the product cancellation experience as easy and fast as possible for our customers. In the spirit of good customer relations, we have created a specific avenue for all who wish to give their feedback directly to us by visiting our Customer Support website and clicking on the "We Want to Hear From You" button. We hope this helps to clarify any misconceptions and invite any and all to visit our Customer Support website (www.gohelpnow.com), available 24/7/365 a week, for more information.

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