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TWX AOL Service Complaints - Unauthorized checking account deductions

Review all TWX AOL Service complaints

TWX AOL Service
Posted: 2007-09-05 by DJ See [send email]
Unauthorized checking account deductions
Complaint Rating: 100 % with 5 votes
It is some sort of online service from AOL that I have never signed up for and I have no account with them to my knowledge. But for months now a deduction of $30.90 has been showing on my checking account statement from twx aol service.

I have been trying off and on for a few months to contact a real person at AOL to have this matter taken care of but only am able to connect with an automated phone system. I never get anywhere with this because I'm asked for my account number and I don't have one. I need help.
Comments United States Unauthorized Charges
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More TWX AOL Service complaints
TWX AOL Service - UNAUTHORIZED CHARGES 9/24/07 FOR $25.90 EACH
TWX AOL Service - Wrong billing!
TWX AOL Service - Unauthorized billings!
TWX AOL Service - price plan I did not order
TWX AOL Service - Unauthorized charge
TWX AOL Service - Unauthorized bank withdrawals
TWX AOL Service - Unauthorized withdrawal!
TWX AOL Service - Unauthorized charges
TWX AOL Service - Did not agree to these charges on my acc.!

Comments

446 days ago by Julian Watras [send email]
I am being charged for AOL Voice $9.90 a month, and $12.91 a month for AOL Service, my complaint is I don't use AOL I did at one time but cancelled, I use comcast service now to access the internet, also I was being charged $30.00 a month for AOL Service, after being charged for several months that did finally stop. My cancelling the AOL Service was due to after signing onto AOL, and used it for 2 months, I started having trouble staying on line, after a couple of days, I was told I could no longer use the service because I did not have a credit card, I told AOL that when I first started I was using my checking account, they told me they don't allow checking account use, had to have credit card, but yet the amounts that are being taken out now is through my checking account something is definately wrong, I want Aol to stop taking money out of my checking account for something I don't even use, there are AOL sites I do use on comcast internet that I was told by AOl that is free on the comcast internet service, and now AOL is trying to charge me, after sending me invitation to use the supposedly free sites, for free of no charge. Also when I was using AOL, that's what it was called, the service I am being charged now through my checking account is called TWX AOL Service and TWX AOL Voice, What the Hell is TWX AOL.
425 days ago by Peter Knobloch [send email]
i just want to know what this charge is.

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