Complaint Rating:

Company information:
United States
www.emusic.com

Emusic is a scam. They recently charged my mothers credit card and she didn't even know what emusic was. She went to the bank and is trying to get her money back. When we contacted them, all we get back from them is she doesn't have an account. Tonight, I put my mothers email address in for a login and had them send an email for a forgotten password and blam there it was. An account with my mothers email address. So, I look under the credit card info and they had her credit card. Thank goodness she went to the bank and had the card deactivated and a new one issued. I have no idea how they got her info. Tomorrow morning, I am going to contact the BBB. Please, everyone who reads this and has been scammed by this company contact the BBB. I am including two links, one to the bbb and the other is a place where we are "supposed" to be able to cancel the accounts to emusic.
Good Luck to You All.
Peggy

http://www.emusic.com/help/subscription.html <---- To cancel
http://welcome.bbb.org/ <----- Better Business Bureau