Complaint Rating:

Match.com - dating online service

I enrolled match.com for 3 months to give it a try, I started the subscription on 05/29/07.

On 8/27/09 they charged my account for an additional 3 months, this charge was unauthorized and there was no courtesy email to remind me of renewing my subscription. I find this very unprofessional, and who can tell me that they won't make any other unauthorized charges when they feel like it (seems this company has such power over my own checking account) -it's ridiculous. I requested immediate cancellation of my subscription on 09/03/07 (when I became aware of this), and I received an email that they have a "no refund policy". So basically they can take when they want and no be accountable??? Will appreciate someone's help on this.

Regards,
Eduardo Guerrero.