Complaint Rating:

Company information:
Ultra Cleanse
PO Box 10233
Des Moines, Iowa
United States
Phone: 1-866-988-8946
purecleansepro.com

They claim to have a risk free trial. However, this is definitely not the case. I was sent a supply and was told I had 14 days to decide to continue or cancel my account. Well, I was not satisfied as it did not work, so I called and closed my account. I asked if I would be charged anything else and I was told no. However, 10 days later I was charged $58.76. When I called to find out why, I was told that even though it was a 14 day trial, they actually sent a 30 day supply, so because I didn't return the unused pills (which I was never told to do when I closed my account), I was charged for the remainder of the pills. Now I have to mail the bottle back and try to fight to get any sort of refund for a charge that was never explained. They claim it was in the terms and conditions and I can't find anything about it anywhere. This company is a horrible company and should not be allowed to do business and the product doesn't work anyway. Don't ever order from this company, they will find a way to scam you.