Complaint Rating:

Company information:
Seattle Coffee Direct
United States
seattlecoffeedirect.com

UPS brought me a package that I signed for yesterday. When I opened the box--I thought I opened someone elses package. In the box was 2 bag's of gourmet coffee bean's-2coffee mug's and 2 travel mug's. I called the 800 number on the box and told them I did not order the content's--there was no receipt in the box-I was told it was ordered with my credit card and the man gave me the last 4 number's on my card. I don't drink coffee---I was told 25.00 was charged to my account and I would get credit back. I then had to call my credit card co. to get a new card--I have to wait 10-17 day's for a new card now.This purchase was made over the internet--I will ck. with my bank tomorrow to see if I was credited the 25.00--if not--I will go to the BBB and make a claim . This is outrageous--going through all this trouble because someone illegally used my credit card--gee could it have been theSeattle Coffee direct Co.? Pissed off in Indiana.