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Colopure Complaints - unauthorized charges

Review all Colopure complaints

Colopure

Posted: 2009-06-19 by

ckarjy

unauthorized charges

Complaint Rating:

Company information:
esaver
Minnesota
United States

My wife bought some colon cleanser online called colopure . Well she did not sign up for this easy saver service but we were charged for it . I called the # I got from this site and was assured that the money would be back in 7-10 days . I just wanted to warn everybody it is not just the flower site that people are getting scammed

Comments

United States

Unauthorized Charges

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Comments

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Date | Rating

108 days ago by

Central Coast Nutraceuticals Inc.

0 Votes

If there are any questions regarding Trial offers, membership enrollment, or returns with Central Coast Nutraceuticals products, we recommend contacting the Customer Care Department either by phone (888-692-8352) or through our Customer Assistance Website (Getorderhelp.com). If you call, there is rarely a hold time, and if you e-mail don’t forget to check your spam e-mail box for the response. The Customer Care Department is available to help you Monday – Friday: 5am – 6pm Mountain Std. Time.
Here is an example of the terms and conditions, taken directly from the ColoPure order page.

“Your ten day trial begins approximately four days after you place your initial order. Most orders are received within four days. If you do not receive your order within the four day shipping period please contact customer care and we will be happy to extend your trial period. If you are not satisfied with ColoPure for any reason just return the unused portion anytime before the end of the ten day trial period and you will have no further obligation. If you are happy with the product do nothing and your credit card will be charged an additional $59.95 approximately fourteen days after the initial trial shipment. In addition, approximately thirty days after you order your risk-free trial and about every thirty days thereafter, we will automatically send you an additional 1 month supply. The credit card you provide today will be billed the low price of $59.95 plus $4.95 shipping & handling for a total of $64.90 when each new product ships. That's 20% off the regular price for a 1-month supply. You may cancel your membership to ColoPure during the trial period or any time thereafter by simply calling our Customer Care department at 1-888-692-8352 or by using our contact form at www.getorderhelp.com. Remember, most customers see noticeable results by using ColoPure consistently for three months. If you are not fully satisfied with future shipments you may return any unopened bottles within thirty days of receipt for a full refund less the shipping and a 15% restocking fee. Please read full Terms and Conditions for complete details of this offer.”

We recommend contacting the Customer Care Department 1.888.692.8352