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Unauthorized charge
Complaint Rating: 
Company information:
FotoConnection
P O Box 300425
Midwood, New York
United States
Phone: 1-800-457-0889
www.fotoconnection.com
Sorry, I had to resubmit this as my original had the wrong state showing so this is the correct one for New York. I received an unauthorized order of a camera from this company. I called the company and when I said I was returning it they said they would charge me a restocking fee. How about that, an unauthorized order and they want to charge me to take it back? Their customer service department accused me of "playing games". I still have 2 of their voice mail messages on my answering machine. They have been no help at all and credit card companies don't seem to want to assist much anymore either. This company has a "shady" feel based on the characters I talked to that worked there, very rough small time hoods is what they sound like.
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