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Intelius Subscription Complaints - Unauthorized charge

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Intelius Subscription

Posted: 2009-04-16 by   John Egan
Unauthorized charge
Complaint Rating:  100 % with 2 votes
Company information:
Intelius
1728 Rally Drive
Virginia Beach, Virginia
United States
Phone: 757-412-4100

On April 14, 2009, an unauthorized charge appeared on my bank account in the amount of $19.95.

The Description was listed as: CHECKCARD 0413 INTELIUS SUBSCRIPTION 877-974-1563 WA 24692169103000249881154.

When I called the above number, I was put on hold and never got thr0ugh to a representative.

I would like this charge reversed on my bank account by INTELIUS.

Thank you,

John Egan
Comments United States Unauthorized Charges
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Comments

Sort by: Date | Rating
 30 days ago by   Intelius_Customer_Support 0 Votes
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

Please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.

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