Complaint Rating:

Company information:
NetworkAgenda.com
United States
www.NetworkAgenda.com

I ordered and paid for a CD from Grant Search Assistant in Nov. 2007. I was given 10 days to cancel or my credit card would be billed. I called to cancel 8-9 days after I first ordered the CD. When I was asked why I was canceling, I told them they had nothing on their website that would be beneficial to me. I was told my order would then be canceled and given a confirmation number. The confirmation number was inadvertently thrown away by a member of my family while we were cleaning house.

I never did receive the CD I pd for; however my credit card is being billed every month by Network Agenda for $9.95/mo, and by BSM/SBA Express for $7.95/mo. I have filed a request with my credit card company to stop payment to these entities, however the charges are continuing to mount up. They have taken a total of $89.50 out of my credit card so far, and so far I have not been able to do anything to stop this from happening.

I am EXTREMELY upset about this. I was told the only thing I could do was to cancel my credit card and try to get another one, and that HOPEFULLY this ripoff would end. When a person calls and requests something to be stopped, the companies have an ethical responsibility to stop. This is obviously a company who has absolutely NO INTENTION of stopping any charges, whether or not they have been asked to so by the consumer.