Complaint Rating:

Company information:
Quicken Loans
United States
Phone: 800-226-6308
www.quickenloans.com

I had decided not to go ahead with a loan and tried to contact avi waldman with quicken and loans the very next day. He wouldn't take my call and when I contacted customer relations his coworker talked to me so my recording would not be on his phone... Two days later $300 dollars was taken off my checking account. I had told them not to withdraw The money from my account more once on that call. I told them that was the the main reason for the call.

After contacting customer relations he had to answer my call. He was a poor excuse for a representative of this company. He was very insulting and told me I still had to pay for the credit reports. I am still waiting for a refund.

They advertise free consultations and the last time I looked You have three days to cancel a loan.