Complaint Rating:

Company information:
Wachovia Mortgage
United States
wachovia.com

Wachovia has been a thorn in my side since the day they bought my mortgage account. They have tried to foreclose on my home due to their accounting error. Now, they are trying to take my insurance check to repair my home after Hurricane Gustav.

Beware when you account is being bought from another mortgage company because sometimes your payments are not transferred or appropriately placed in the correct account. And without notice they will foreclose on your home for a missed payment, even though they can't prove one even existed. After several months of torture and lawyer fees, the court system that is supposed to help people, screwed me by ruling in the favor of Wachovia. And, yes the judge couldn't even find a missed payment.

And during the whole process, Wachovia returned my monthly checks, then expected me to pay all of the late fees, interest lost, their lawyer fees, etc. A payment they lost has now cost me over $25, 000.

Hurrican Gustav destroyed many parts of my area and has left me with $20, 000 dollars of damage to my home. Wachovia is now keeping my insurance check for repairs to my home. Where does the madness end!!!