Complaint Rating:

Company information:
TaxMasters
United States
txmstr.com

I hired TaxMasters to help resolve my tax issues - to date they have done nothing. I hired then on November 7th 2007. I originally spoke with Brian Gordon, then since I have spoken to several people that have come and gone from the employ of the company. I have made numerous phone calls and sent multiple emails. I get the run around that someone will get back to me. However, I do not hear from them until I call or email then they again state that someone will contact me.

I grew tired of the problems and hired a local Tax professional to assist me with my taxes. I still need to make arrangements with the IRS and Maryland regarding my owed taxes but at least they are now at a manageable level due to the assistance of the CPA. I am wanting a complete refund from Tax Maters - the amount that I paid them will help resolve a good portion of my tax debt.

I have also filed a complaint with the Houston BBB - let's see what happens!