Complaint Rating:

Company information:
The Grant University
United States
thegrantuniversity.net

The Grant University took $69.95 out of my bank account. I canceled the day after I signed up with them and I had 7 days to cancel. The terms state that you have to cancel within the 7 days and they will not charge your account. When I contacted them they just told me they were sorry and put the $69.95 back into my account, but they still caused the fees totally $69.95 and they won't take care of it, regardless how many times I've contacted them by email and phone. The Supervisor Jason Sanders told me I had to contact the legal department. I've been doing this for over a week and still nothing has happened. Now I'm responsible for these charges, that I wouldn't have if it were not for this company. This company needs to be taken off the internet and dealt with.