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ESBI Complaints - Unauthorized billing

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ESBI

Posted: 2008-10-02 by Wendy  [send email]
Unauthorized billing
Complaint Rating:  100 % with 3 votes
Company information:
ESBI
United States
esbic.ie

Esbi billed me for two months of "service" that I had not signed up for. I don't know how or why they have my information but verizon wasn't able to do a thing for me and when I called their billing department I was on the phone with some type of child who had no manners or rather did he care for the way I felt about the situation. Very rude people, they get their kicks on riping us off. Now when I called they stated that I would be refunded in 2 yes 2 billing cycles, believe that I'll be waiting for my refund!
Comments United States Unauthorized Charges
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Comments

 72 days ago by John  [send email]
I work for a major telecom company and I constantly get customers who are billed by this and other "3rd party billers" without knowledge or permission. USUALLY this happens when a customer answers an online survey or contest ("Get a free $100 gift card just for taking survey" etc.) and there is usually some sort of disclosure (3 pgs. of fine print that people don't usually read) that says by accepting you will be billed by XYX company for this service. Let your phone co. know asap, and make sure they back up your dispute.
 72 days ago by John  [send email]
I work for a major telecom company and I constantly get customers who are billed by this and other "3rd party billers" without knowledge or permission. USUALLY this happens when a customer answers an online survey or contest ("Get a free $100 gift card just for taking survey" etc.) and there is usually some sort of disclosure (3 pgs. of fine print that people don't usually read) that says by accepting you will be billed by XYX company for this service. Let your phone co. know asap, and make sure they back up your dispute.

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