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Mags4Cheap Complaints - Unauthorized billing

Review all Mags4Cheap complaints

Mags4Cheap

Posted: 2008-09-26 by Ostin  [send email]
Unauthorized billing
Complaint Rating:  0 % with 0 votes
Company information:
Mags4Cheap
United States
mags4cheap.com

Out of 5 subscriptions I only rcvd. 2! It has now been 9 months and I am still trying to get my money refunded. I was never notified about any problems with my subscriptions - they just never came. I have emailed & called over a dozen times each and get the worst service ever. I have been promised refund "checks" that have never come. I called their toll free # and when I got their recording and left a message as prompted, I never got a call back. I would rather pay full price than to ever deal with them again. HORRIBLE!!!
Comments United States Unauthorized Charges
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Comments

 52 days ago by R. Brandon Fallon  [send email]
Ladies & Gentlemen -

I have been the absentee owner of Mags4Cheap.Com for years. I own several other businesses that occupy the majority of my time. About 3 years ago I handed this company off to a management team that has done a very good job of running my company to the ground. There was a time when Mags4Cheap was the best name online for magazine subscriptions. Obviously, that is no more. About a month ago, my own mother found the negative reviews about my company online and called me. I have since come back to Mags4Cheap, replaced my entire staff and am actively managing it myself. We have sold to more than 3 Million people, and although we have millions of very happy customers, there are nevertheless some very unhappy customers out there, including those who posted here.

I am here to reach out to any customers who have not either received their magazine subscription or a refund. If you fit in this category, you may email me directly at rbfallon@mags4cheap.com or call me directly at 281-558-5618.

I will personally investigate your issues and refund you if necessary.

I apologize for the bad experience you have had and I am here to make things right.

Cordially,

R. Brandon Fallon
Mags4Cheap.Com
Owner

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