Complaint Rating:

Company information:
Intellius
United States

At first I thought "how ironic, a company in the security and consumer advocacy business linked to unauthorized charges on an ongoing basis - a scam". But this is slimy, dirt, and must be CRIMINAL. I bought a one time people search online from Intellius and now have been charged 14.95 per month for the last five months. I called and they did remove it and apologize but it took two calls after the first guy said he could only remove two months and argued that I agreed to the service and charges and wanted to recite the terms and conditions to me! The last two service representatives were very polite but it is very obvious this is a scam and if they weren't making good money from it they would not continue month after month after month. I will speak to my bank and since it is a local FCU, I will offer to help them take the complaint to AG here in Louisiana.